ComplaintsforPower Clean Solutions
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Complaint Details
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Initial Complaint
05/15/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Provider offered Air Duct cleaning services. Their technician came to our home on May 4th to inspect the air ducts and provide options for cleaning. The technician disassembled 3 of our A/C units and disabled 2 of them without our permission, and this is not supposed to be part of the service. When we didnt accept his proposal which was 4x the original proposed cost, the technician claimed to call his manager and left the premises without putting our A/C units back together and leaving 2 units in non-working order. I have called back the business many times to have a rep come back out and get our A/C units back in working order, but the company reps only take my name and number, and don't call me back. I am having an HVAC company come out to get the units in working order and will need to pay them for it.Customer response
05/15/2024
Hi - attached is the bill required to repair damaged caused by the technician who came to our house and disabled our equipment. Also - I visited both addresses that this company lists as their business addresses on ****** in *******************, ** and neither address exists
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.