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Find a Location

Toyota Motor Credit Corporation has 32 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
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    Business ProfileforToyota Motor Credit Corporation

    Auto Financing
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.08/5stars

    Average of 132 Customer Reviews

    Customer Complaints

    841 complaints closed in last 3 years

    307 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Toyota Motor Credit Corporation has 32 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      6565 Headquarters Drive, W2-5A, Plano, TX 75024-5965
      BBB File Opened:
      5/16/2002
      Alternate Business Name
      • Toyota Financial Services
      • Lexus Financial Services
      Business Management
      • Corporate Customer Service
      Contact Information

      Principal

      • Corporate Customer Service

      Customer Contact

      • Corporate Customer Service
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Website Addresses

      Customer Complaints

      841 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/01/2024

      Complaint Type:
      Billing Issues
      Status:
      Resolved
      On 5/17/2024 TFS received a check for over $3500 sent on my behalf from the dealership where I purchased my car. I have called them multiple times to try and get an answer to why I havent received credit for this. Every time I call all they do is give me the runaround and lie to me. The dealership has even called and they do them the same way. It is now 7/1/2024 and still no credit to my account and Im having to pay interest on money that I shouldnt have to.This check should have been credited to my account within 2 to 5 days according to the customer service employees I have talked to. I have also asked to speak with a supervisor and they refused to let me do that.
      Read More

      Customer Reviews

      132 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Franco C

      1 star

      07/10/2024

      I recently had to changed my water valve on my Toyota Corolla 2020, labor costed me ************************************************** 140$ and I lost a day of work. My car has ****** miles, I have kept up with oil change every 5000 miles, air filters changed once every six months, tires has been replaced every 15 000 miles. *** car is good but in regards to this water valve (cooling bypass valve) I was surprised that Toyota had this type of issue. *** engine light had come up to my surprised, my local mechanic looked into this and told i had to replaced the water valve. I immediately went to my local dealer Toyota dealer and the seller of PARTS department was kind enough to tell me that this has been an ongoing issue with the newer Corollas.I did some research and have found out that the newer Toyota Corollas and RAV4s have this issued repeatedly. I don't exactly have the numbers of how many people have gone through this, but this is well known that situation/problem. For that I'm disappointed with Toyota Corolla, they should have a recall in this type of matter.

      Local BBB

      BBB serving North Central Texas

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