Business ProfileforBeckett Media

i have purchased 2 items from sellers signed baseball bats 1. was a magual cabrea bat and 2. ******************* bat. both items have beckett authenticate stickers on them and when i have tried to authticate the item the only thing i can get from becketts website was a paper that says that the paper was for display only and can not be used to authenticate the item. so i have tried to send them 3 emails with no answers and the last email i included my phone number if they wished to call me i even found a phone number but every number you press for service says to email them which obvious does not work either. i wanted to get verification of the authentications of the items that i have bought and all attemps to do so have failed. so i had to return the items that i bought because i could not verify authentication of them. my desired outcome is to have beckett to perform the service that they are getting paid for and provide authentication for the items that they are claiming are authenticate not just for me but for all the other customers that are suppose to be placing their trust in their service