Business ProfileforAutomotive Broker Group

I used the app hyrecar to rent a vehicle for one week. If you aren't familiar with the app, the basic concept is you rent a vehicle to use for a period of time from a private owner who isn't using the vehicle and agrees to allow you use of it. Hyrecar simply facilitates the arrangement between the owner and the person renting the vehicle. They get their cut of the funds. Anyway moving on, I rented a 2011 Honda Accord from a dealer(Automotive Broker Group)who has cars listed on the site to rent. On the day I picked the car up, the location listed as the pickup location for the car was incorrect and when I did get to the location, the car was atrocious, filthy, smelled musky, etc. these cars are supposed to be presentable to the renters upon pickup, fuel filled, tires, lights, and all things operationally just as if you were renting a vehicle from enterprise, budget, or avis. I had to take the car immediately to the car wash to clean, disinfect, and vaccuum. Then I noticed there was a headlight out. This was not a big deal and honestly the least of my worries, however, I am two days going on three into my rental of the car. On Saturday, I was out and driving the car when it overheated abruptly. I sat for a bit letting it cool to see if resuming normal function was an option. Upon starting the car again, the instrument panel lit up like a Christmas tree and the car was making a sound. At this point, I felt very uneasy so I contacted the owner(Automotive Broker Group)letting him know what happened and he said he'd have it towed. I followed his instructions and called me an Uber so I could get home from where I was at. The owner (Automotive Broker Group)said as soon as it's towed and he checks the car, he would close out the rental and issue a one day refund. I had asked about the other days remaining and he said they would be refunded as well. The problem is, it was not closed out until I called customer service two days in a row requesting it be closed. Cont in file