Business ProfileforPrecision Debt Relief
Additional business information
On May 6, 2022, BBB notified Precision Debt Relief of concerns in their marketplace practices. Specifically, the number of positive customer reviews submitted by consumers within a specific duration time.
BBB requested additional proof that the reviews in questions are authentic along with any supporting documentation.
Precision Debt Relief was initially unresponsive to BBB correspondence. BBB originally closed the Inquiry on June 7, 2022 as Failed to Respond.
Precision Debt Relief contacted BBB on June 7, 2022, stating their intent to cooperate with BBB. The BBB Inquiry re-opened on June 8, 2022. Precision Debt Relief stated they did not use or operate any third-party service for generating customer reviews. Precision Debt Relief stated that while patrons of the company were asked to submit a review of their customer experience, Precision Debt Relief does not incentivize, monetarily nor materially, any customer to submit a customer review. Precision Debt Relief stated the company would cease requests for all customer reviews in an effort to combat any misperception or inference of commercial impropriety.
BBB will monitor Precision Debt Relief for a period up to one year to assess the efficacy of their operational changes.
BBB requested additional proof that the reviews in questions are authentic along with any supporting documentation.
Precision Debt Relief was initially unresponsive to BBB correspondence. BBB originally closed the Inquiry on June 7, 2022 as Failed to Respond.
Precision Debt Relief contacted BBB on June 7, 2022, stating their intent to cooperate with BBB. The BBB Inquiry re-opened on June 8, 2022. Precision Debt Relief stated they did not use or operate any third-party service for generating customer reviews. Precision Debt Relief stated that while patrons of the company were asked to submit a review of their customer experience, Precision Debt Relief does not incentivize, monetarily nor materially, any customer to submit a customer review. Precision Debt Relief stated the company would cease requests for all customer reviews in an effort to combat any misperception or inference of commercial impropriety.
BBB will monitor Precision Debt Relief for a period up to one year to assess the efficacy of their operational changes.
At-a-glance
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Business Details
This is a multi-location business.
- Location of This Business
- 1400 Preston Rd, Plano, TX 75093
- BBB File Opened:
- 5/1/2023
- Years in Business:
- 2
- Business Started:
- 10/1/2021
Customer Complaints
0 Customer Complaints
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