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Business ProfileforNest Learning, LLC
At-a-glance
Business Details
This is a multi-location business.
- Location of This Business
- PO Box 863715, Plano, TX 75086-3715
- BBB File Opened:
- 8/19/2016
- Alternate Business Name
- Nest Family, LLC
- Nest Entertainment
- Contact Information
Principal
- Jane Ferguson, Registered Agent
Customer Contact
- Ms. Debbie Baars, Sales Support Manager
- Jane Ferguson, Registered Agent
- Additional Contact Information
Fax Numbers
- (800) 221-8729Other Fax
Phone Numbers
- (972) 402-7100Other Phone
- (800) 447-5958Other Phone
Website Addresses
- (800) 221-8729
Customer Complaints
66 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
08/31/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
25 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Timothy P
12/30/2022
Nest Learning, LLC Response
12/30/2022
We are so sorry for any confusion regarding our email. We have been reviewing our processes after discovering some issues with receiving emails and our order processing system. Because of this, we wanted to reach out to some of our customers to verify they received their order and offer to ship or refund our customers. In the email, we asked for a good phone number to reach you and a good time to call. We don't want you to have to call us so we want to make sure we make this as easy as possible for you. I'm truly sorry for all the trouble. We are working very hard to make sure our processes are working properly and are not taking orders on our site until we have thoroughly tested every single process. I will have a refund check cut and mailed to you immediately and I'll have Customer Service reach out by email as well to follow up.
Thank you so much for your time and, again, I'm truly sorry for all the trouble.
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