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Find a Location

Nest Learning, LLC has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Nest Learning, LLC

      PO Box 863715 Plano, TX 75086-3715

    • Nest Learning, LLC

      1421 S Beltline Rd Ste 300 Coppell, TX 75019-4939

    Business ProfileforNest Learning, LLC

    Electronic Educational Kits
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 25 Customer Reviews

    Customer Complaints

    66 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Nest Learning, LLC has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Nest Learning, LLC

        PO Box 863715 Plano, TX 75086-3715

      • Nest Learning, LLC

        1421 S Beltline Rd Ste 300 Coppell, TX 75019-4939

      Location of This Business
      PO Box 863715, Plano, TX 75086-3715
      BBB File Opened:
      8/19/2016
      Alternate Business Name
      • Nest Family, LLC
      • Nest Entertainment
      Contact Information

      Principal

      • Jane Ferguson, Registered Agent

      Customer Contact

      • Ms. Debbie Baars, Sales Support Manager
      • Jane Ferguson, Registered Agent
      Additional Contact Information

      Fax Numbers

      • (800) 221-8729
        Other Fax

      Phone Numbers

      Website Addresses

      Customer Complaints

      66 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/31/2022

      Complaint Type:
      Product Issues
      Status:
      Resolved
      I ordered two homeschool curriculums in March of this year-2022. They debited the funds from my account right away but I never received order. I tried multiple attempts at calling, leaving messages and emailing them with no response. I filed a fraudulent claim with my bank and they were unsuccessful as well. The total was $934.65.
      Read More

      Customer Reviews

      25 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Timothy P

      1 star

      12/30/2022

      Seems to be the same story as everyone. I wish I had read the reviews here before I tried to order from them. Ordered from them in October 2021, they sent an order confirmation and charged my card immediately. After a long wait, I tried to get in contact with them over phone and e-mail. As with everyone else, no one picked up and they never replied/called back. Luckily, I purchased through **************** and they helped me with the dispute. The reason I am writing this now is that they just sent me an e-mail as of November 2022 about a delay in my order and a statement that the can "re-ship" or refund, but I need to call them... like I hadn't already tried many times.... and it was A YEAR LATER!!!! I am sure it is an automated e-mail to try to keep them out of hot water and it just upset me enough again that I wanted to add to the warnings out there. DO NOT ORDER FROM THIS COMPANY! It is such a shame too because they are the sole owners of these great ********* kids movies, Animated Stories from the New Testament, original made in the 90's/early 00's by the Family Entertainment Network. We were hoping to get DVD versions of these.

      Nest Learning, LLC Response

      12/30/2022

      Mr **********

      We are so sorry for any confusion regarding our email. We have been reviewing our processes after discovering some issues with receiving emails and our order processing system. Because of this, we wanted to reach out to some of our customers to verify they received their order and offer to ship or refund our customers. In the email, we asked for a good phone number to reach you and a good time to call. We don't want you to have to call us so we want to make sure we make this as easy as possible for you. I'm truly sorry for all the trouble. We are working very hard to make sure our processes are working properly and are not taking orders on our site until we have thoroughly tested every single process. I will have a refund check cut and mailed to you immediately and I'll have Customer Service reach out by email as well to follow up.

      Thank you so much for your time and, again, I'm truly sorry for all the trouble.

      Local BBB

      BBB serving North Central Texas

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