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ComplaintsforRCP Engineering Inc
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Complaint Details
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Initial Complaint
08/17/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
On 7/14/22, paid ****** Engineering, Inc. $450 dollars, over phone he said $400, to do measurements on home because of foundation issues, also he haven', given me receipt for money paid in full. Schaun @ IFS said to repair foundation I need Engineer to get measurements and he (Schaun) to come up with plan to repair foundation, I have called and spoke to him several times; 7/14/22, 8/14/22, 8/15/22 and I pleaded with him 8/16/22 to get measurements to me are refund my $450. ****** initial visit to my home was able to see and witness all the damage to my home inside and out, the urgency because of all the damage. ****** engineer and Schaun foundation contractors did repairs on my home 1/27/22 before i moved in, they are making me suspicious of their work are lack of. I am not asking for anything I haven't paid for. I am only asking them to work with me, neither one is reaching out to me to find solution to problem only going back and forth being dishonest, that's what i call telling me you will, and not keeping your word. While we are going back and forth my house is sinking fast. Schaun IFS said, I don't want to pay for plumber that is not true, Jason plumber gave me recommendation went with it, Schaun could have told me to get specific area of leak I would have done that, he just chose to not communicate with me. I am ignorant of all this that is happening, I have done everything, been asked of me. I am mentally stressed out, begging and pleading with these 2 contractors. Please help me. Thanks in advanceBusiness response
11/03/2022
Consumer Response /* (2000, 9, 2022/09/21) */ On 8/18/22, Robert forwarded my measurements and my receipt. Know longer need assistance. I don't understand why I had to go to this extent to get what I was told, I'd get in a timely manner, he has caused problems with foundation guy. Thanks in advance for all ya'll do, as a consumer I'm glad to know this help is here.
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.