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Find a Location

ECLIPSE RTO, LLC has 1 locations, listed below.

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    Business ProfileforECLIPSE RTO, LLC

    Franchise

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    5 complaints closed in last 3 years

    2 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    7250 Dallas Pkw STE 800, Plano, TX 75024
    BBB File Opened:
    3/18/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Customer Contact

    • Complaint Handler
    Additional Contact Information

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/08/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    i purchase a laptop from rent a center on 1.2.2024, my payment was supposed to be on the 2.1.2024, i been receiving multiple calls, unexpected door knocks, banging of my door, excessive door rings, in all sense it has not been a month i have never made a statement that i was not going to pay for the laptop itself, i completely understand if i was 2 months behind or a month but it has not been a month, from what im aware is that rent-a-center itself has been getting ***d for unlawful leasing practices, and deceptive marketing strategies, they recently got ***d for a *** of $15.5 million and they continue to get ***d for this matter, they also left a letter stating that they will file criminal charges against me within a 48hr span in all sense, only a prosecutor can file a criminal charge, this is a civil matter, it just shows by using intimidation, threatening their consumers can result in their benefit of obtaining absolutely no results, the collection law prohibits any rental organization to threaten or intimidate situations they are incapable of controlling, i spoke to a bankruptcy attorney his advice was that Rent-A-Center employees are incapable to do any illegal act to force you to do anything, and it is an abuse of the ********* Fair Debt Collection Practices Act, that is no different from a criminal to threaten you to beat you or damage you, that i might as well *** the Rent-A-Center for its malpractice. the **** also prohibits for a business who does not have the licensing from the department of financial protection and innovation to act as a debt collector, when they have not obtain the licensing to do so, that the business licensing itself can be revoke for false, this whole harassment is completely foolish and uncalled for, i contact the store itself and i did tell them this that i will be moving forward and contacting hr regarding this unlawful abuse tactic
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    Customer Reviews

    0 Customer Reviews

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