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Find a Location

Optimized Health has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Optimized Health

      4701 14th Street Apt 19112 Plano, TX 75074

    • Optimized Health

      10601 Clarence Dr STE 250 Frisco, TX 75033-3867

    • Optimized Health

      2240 Tarpley Rd, # 361 Carrollton, TX 75006

    Business ProfileforOptimized Health

    Holistic Health Practitioner
    Multi Location Business

    At-a-glance

    Customer Reviews

    4.33/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Optimized Health has 3 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Optimized Health

        4701 14th Street Apt 19112 Plano, TX 75074

      • Optimized Health

        10601 Clarence Dr STE 250 Frisco, TX 75033-3867

      • Optimized Health

        2240 Tarpley Rd, # 361 Carrollton, TX 75006

      Location of This Business
      4701 14th Street Apt 19112, Plano, TX 75074
      BBB File Opened:
      11/29/2018
      Years in Business:
      8
      Business Started:
      3/1/2016
      Business Incorporated:
      6/5/2018
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Vital Gut Health, LLC
      Business Management
      • Mr. Jacob Thurston, Owner
      Contact Information

      Principal

      • Mr. Jacob Thurston, Owner

      Customer Contact

      • Mr. Jacob Thurston, Owner
      Additional Contact Information

      Email Addresses

      Customer Complaints

      0 Customer Complaints

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      Customer Reviews

      6 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Ariel S

      1 star

      10/12/2024

      For anyone looking into ***** ********** Optimized Health program, don't do it!!! They charged me SEVEN THOUSAND DOLLARS for their gut health program. Later I found out I could get the SAME stool test that they offer directly hrough the ***** company for only $99/month and that includes all the custom probiotics that ***** had me spend even more thousands on!!! During the consultation with *****, he promises A LOT but is VERY vague about what they actually do. All they do is the stool test charging you WAY more than the actual company charges and then they have you meditate and do deep breathing. This is NOT worth SEVEN THOUSAND DOLLARS. It is a rip off. PLUS they were deceitful several time. They said in the consultation that they STICK WITH YOU UNTIL YOU ARE BETTER even after the program is over. That is the WHOLE reason I spent the SEVEN THOUSAND dollars b/c I have been sick for 15 years and they gave me a verbal guarantee that they would make sure I got better. But when the end of the program came they ditched me saying that that is only for people who do the program TO A TEE and don't slip at all. Well I did the program 99% but had a slip up during the very strict 8 week diet but I am human. I tried REALLY hard. Then in order to continue they wanted to charge me THOUSANDS more. Bottom line, Don't do it! GET the gut test directly from the company and do the deep breathing on your own!!! Hope this saves some people!!!

      Optimized Health Response

      10/15/2024

      Dear *****, We appreciate your feedback and are sorry to hear that you are dissatisfied with your experience in our program. Our goal has always been to provide participants with educational tools to better understand their test results and make informed decisions for their health, and we regret that your expectations were not met. To address some of the concerns you raised: 1. Regarding Testing Costs: The tests we order are more comprehensive than the $99 monthly option you mentioned. Our packages cover multiple aspects of gut health, not just pathogens, which adds depth to the analysis we provide. While you could order individual components directly from the lab, our program bundles multiple tests for a more holistic view and includes educational resources to interpret these complex results. 2. Program Services and Probiotic Suggestions: We aim to empower clients by guiding them through interpreting their test results independently. The supplement and diet suggestions we provide are based on available research, with clear disclaimers that this information is for educational purposes only. These are not prescriptions or individualized health plans, and we always encourage participants to consult their healthcare providers before starting new regimens. 3. Ongoing Support: We make every effort to support clients throughout the program, and many have benefited from our resources, including breathing exercises, mindset coaching, and the use of heart rate variability (HRV) devices. However, as outlined in our program agreement, extended support beyond the program’s scope is available only for participants who follow the program as designed. We understand that maintaining consistency can be challenging, and we applaud your efforts, but the additional support you requested is offered under specific conditions to ensure fairness to all participants. 4. Outcome Expectations: While we are committed to providing high-quality educational content, we are clear in our communications that we do not guarantee specific health outcomes. Health improvement is a journey that varies significantly between individuals, and our role is to provide tools and guidance—not to serve as a replacement for medical advice or care. We value the progress you made during the program, as reflected in the message you sent us, expressing improvements in your digestion and headaches. We encourage you to continue applying the strategies you found helpful and consult with your healthcare provider for any ongoing concerns. If you have further questions or would like to discuss any part of your experience, we are happy to continue the conversation to find a positive resolution. Best Regards, Optimized Health

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