Business ProfileforASA Claims Services

On Jan 31, apprx 838 pm my vehicle was hit by a vehicle that was to the right of vehicle involve in head on crash of a stolen vehicle, The car that hit me was hit in the initial impact that resulted in the driver coming to right lane which i was driving I was in that lane. It was on the local news in *******. One of the juveniles (female) died in the stolen car. I evaded further damage to my vehicle. On the scene I had walk back because I had evaded further damage by driving to the right and get to a median big enough for a vehicle. I got a police attention in the midst of that chaotic night. I was provided insurance info and a accident number that night but soon found out it was inaccurate.......Long story short-I had to get in touch with police/Deputy to ensure they knew I was the 3d vehicle. After explaining and find a video of me talking to cameraman that was talking to me while I was on the freeway..........The accident report was corrected/amended and provided to DPS. I contacted my Insurance USAA (I dont have collision) the car that hit me had insurance.Contacted the insurance (ASA) of the car that hit me, it took so long for them to reach out for the initial call. They took my info....................Ive called back several times after the initial contact. *** took more time than I deemed appropriate after a police report. I have attempted to call them on numerous occasions since the initial contact. Now that time has passed, no one has even reached out to me just to give me an update............... When I call the number on the paperwork it say leave a message BUT there is no voicemail identifying the business or person. I feel that this in unacceptable and unprofessional. ......Ive only had to deal with USAA and their profession service. I know and believe they are prolonging, avoiding me or do not want to be responsible for my vehicle damage. Since that time of the accident and impact on my left side my AC is not working . This is a result of impact wire/compressor stuff the mechanic stated...... I want to get my repairs done and not pay out of my pocket. I have called the last 3 weeks and still no response so decided to contact BB. I will determine my next step after this.