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          Kwik Appliance Services has 1 locations, listed below.

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            Business ProfileKwik Appliance Services

            Major Appliance Services

            Contact Information

            2701 W 15th St STE 288

            Plano, TX 75075-7523

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            Email this Business
            (940) 595-8899

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 9

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Products & Services

            This company offers We specialize in a full range of services, including installation, diagnostics and repair of a variety of commercial and domestic appliance.

            Business Details

            Location of This Business
            2701 W 15th St STE 288, Plano, TX 75075-7523
            Email this Business
            BBB File Opened:
            12/19/2014
            Years in Business:
            9
            Business Started:
            7/24/2014
            Business Started Locally:
            7/24/2014
            Business Incorporated:
            5/2/2014
            Type of Entity:
            Corporation
            Business Management
            • Mr. Mina Shafik, Part Owner
            Contact Information

            Principal

            • Mr. Mina Shafik, Part Owner

            Customer Contact

            • Mr. Mina Shafik, Part Owner
            • Mrs. Renee Shafik, Part Owner
            • Mr. Brian Shafik, Part Owner
            • Mr. Mike Shafik, customer relations
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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            Most Recent Customer Complaint

            07/15/2021

            Complaint Type:
            Product Issues
            Status:
            Answered
            We called KWIK appliance to repair our refrigerator, they two gentlemen came to fix the refrigerator from the beginning he told us not to worry about the price and I told him I don't want him to open up the refrigerator and tell me it cost thousands of dollars he said that we can work on the price and not to worry about it. He unscrewed three screws from the refrigerator he broke the phone behind the refrigerator and told me that he melted the ice and I had to wait until Monday for him to come back and service it. I let him know that I have over $400 worth of food and that it's OK to just close it up and I'll pay him for what he's done he let me know that that's not his part of his job and that he has to leave it like that. He kept trying to push me to let him fix the refrigerator on Monday so I let him know that I was just going to buy a new one he ended up charging me $125 but he had told me that it was going to cost $65 and if I paid cash no tax. Called his anger and he just yelled.
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            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Emma P

            05/09/2022

            I asked them to fix a dishwasher, two fridges and an oven. They charged me just under 500 and only fixed the dishwasher and one of the three bulbs on my oven range that was out. They claimed to have fixed the fridges, but both still show an error message. The team was very late every time they came. They had no knowledge of any of the appliances listed on their website, and at one stage told me to "look in the manual" to change the fridge filter that I had just paid them to fix. Appalling service. Do not hire these people.

            Kwik Appliance Services Response

            06/01/2022

            Mrs ******** I don't understand what you are gaining by falsifying the facts. The technician has repaired the dishwasher for you, installed two water filters in your refrigerators and per your husbands request, he looked at your vent hood as a favor because we do not work on vent hoods and we replaced 3 light bulbs for you. You paid $486 total, $225 for the dishwater, $175 to install the water filters ( that included only $30 labor instead of the $95 minimum charge). The technician forgot to reset the water filters usage and he texted you with the instructions on how to reset it yourself and did not tell you to look at your manual as you have stated, you have paid him to install two water filters and if he had forgotten to reset the filters that does not mean he didn't repair your refrigerator nor did he not know what he was doing. The last $86 ( instead of $125) you were charged to replace 3 light bulbs on your vent hood.

            We appreciate your business.

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