Customer ReviewsforPalm Harbor Homes

Bought a 2600 sqr ft home a year ago . Beside all shot ******************* ship the heating and cooling system has not worked adequately from the first day. Had to call warranty, they sent a guy said it works fine . How can work fine when half the house does receive air throughout like the kitchen does !!! Its currently 95 out and the inside of our house is at 84 , with air running all day and one is so hot you cant go in it . I have had an out company come to the house and tell there is a duct issue without ripping out my ceilings and they installed a 5 ton compressor outside with a 4 ton unit inside . Not big enough. In the winter it get so bad we had to buy a wood burning stove cause the house doesnt stay warm and unit system does not flow air to half the house adequately. I have had enough, we are not even in summer time heat yet and we have no cold place to in the house . All shade are drawn all day , we live in a cave . By far the worst choice of homes I have ever made but the sales team was really good . If I dont here back from palm harbor Im going to have take matters in my own hand legally cause being in construction for 37 years tells me this system is very fraud and installed correctly.

Im going to keep writing reviews until someone response to me.....there are sooooo many issues wrong with the mobile home we just purchased, and Im tired of verbally complaining to ******************************, and ****** from North ***** locations (they keep moving around.) They are the rudest, most unprofessional, lying human beings that are still employed that I have ever met!!! I need someone to send me an email so there can start to be documentations of all the lies that weve been told. ****** started our 90 day punch list time frame without us even having our keys, up until now we still don't have the new keys to our mobile home, we were only sent a "passkey" which is really only supposed to be used so all the people setting it up could come in and out, and then it was supposed to change to our new and permanent key, which never was. We closed on our house back in the beginning of January and still not able to get our key....yet I was rudely told by ****** that I only have like 2-3 weeks to turn in my 90day punch list. I were never given possession to the house even though we were asking them over and over again when we would get it, because we already started paying the mortgage on it, and still nothing!!! ******** finally said that in order to appease us, we could have a passkey, now Im thinking that she now only said this because she realized that ****** had already started our count down for the 90 day punch list, and was trying to cover up this mistake. It doesn't make sense that they would give us access to a house that isn't even ready, it doesn't even have a REAL KEY, it only has a "passkey" and its such a mess! Almost nothing is set up correctly and it has plumbing issues, parts of it has leaking! I want an email to CORPORATE! Does Palm Harbor Home purposely refuse to communicate via email, in order to be able to get away with wrong doings???

Palm Harbor Homes we purchase a home from this business. We are not very satisfied with there services.We told that we were to have ******** up in three months and ready for us to move in. That has not happen. They NEVER told us about who needs to inspect the homes who we need to contact. We are new at this. I'm very , very disappointed with them. My physical being has not rested. Nor emotionally can't wait to be in my new home. They are not helpful, when ask they get upset at us and our question.

Wouldnt recommend this company we have had a problem since day one. Starting with the just delivered my house didnt ask where we wanted it. 2.My house was placed 100ft from two electric poles. I cant look out my bedroom window without an electric pole in my face.3. When I asked them to wait to put my padding out the man hung up in my face, (I was in the hospital at this time) time I got out the pad and house was already set and was told they were not moving it!4 . My padding was not built high enough for water to not go under my house so now my padding is washing out. Had to have it leveled 4 times within a 10 months of having it. (Because where they put the house is on a slope) Now I am being told that its my problem and they cant help fix the ground. My front yard right outside my steps is flooded everytime it rains I have to walk through water just to get into my home! 5. ***** was supposed to come with back splash but didnt they had to order it. I was living in my house when they put it in. 6. When ordering my house it was supposed to have a ceiling fan in the front room. Got my home and no ceiling fan. Instead they mailed me one in a box and said have someone put it in. But there isnt a holder for the fan. Sorry if I order a house it should be done how we planned it out. And we are paying to much for a house that we shouldnt have to fix these problems for atleast 4-5 years after having it. We just hit our year **** and really wish we would have went with a different company. Dont want to even leave one start but it is making me!

We bought a house in March 2023 and the price jumped 3 different times! We get the house move in august and here we go with problems. Cabinet shelfs all falling down (cut to short) electrical short, bathroom fan light not working, the lighting in the bathrooms ****, ac works great heat doesnt, floor not level, (needs more braces), stove keeps popping an fail code, frames on cabinets falling off, pressure valve outside has been replaced 5 times still leaking, The first time they came out thin to get someone now no answer or email from them. 2 of my friends backed out of the deals and 1 lost 5k and the other 15k they wont give the money back. But they lower the price 25k to 35 k. FYI. I WOULDNT BUY ANYTHING FROM THESE RUDE PEOPLE. THERE NICE UNTIL YOU PAY IF FULL THIN NO ANSWERS. IM GETTING A LAWYER BECAUSE THESE HAS TO STOP

We started our contract with them back in March, placed our deposit and picked our home. The house was finally delivered in the beginning of September and it has continued to just be a complete nightmare, we get very little to no communication from the ********* which is the lady who was supposed to oversee the subcontractors and make sure things with the factory is being taken care, which she hasnt, most of my time has been spent calling these subcontractors getting information and getting things taken care of meanwhile she has no idea what is even going on. I did more updating her then she did for us, not to mention continuously lied to us throughout this process and even subcontractors expressed their problems with her in the past or came right out and told us she lied with proof of when they actually received the orders to come out. Here we are in the end of NOVEMBER, we have now made a third mortgage payment and our house is STILL not ready. We are missing doors to our rooms, window covers, a dryer vent and still dont have our skirting done. We had a major leak since SEPTEMBER and couldnt even run water, that just got fixed last week November 14th. *** expressed that we have children and had to pay rent on top of a mortgage payment for a house we cant even live in and there seems to be no care whatsoever, Ive called all that I can call who have contact to, to try and get this resolved and it has got no where. We just paid $250,000 for this home and the craftsmanship of this home is just horrible, we have completely different light switches, damage from the transport or the factory, the beams in the living room are uneven and look as though they are detaching, paint job was awful, doors and drawers dont close, some of the drawers arent even the same color, the counters in the kitchen have already started to swell and the backsplash in the kitchen is two completely different color themes. has honestly been our biggest regret.

Less than 1 star would be a more appropriate rating. This review echo's/reinforces what you've read from the other 1-star ratings in 2023. Absolutely horrible communication and high disregard for customer satisfaction. After watching Palm Harbor's performance with my mothers home I would never, ever, go into contract with Palm Harbor. Horrible experience! Currently pushing 4-months since the unit was delivered until completion. It's highly likely it will take an additional 2 months to complete the project. This company simply doesn't care about the consumer. DO NOT, I repeat DO NOT buy a home from Palm Harbor. Based on the reviews I've looked at this seems like a class-action lawsuit in the making.

You would be more safe living with *************************** than buying a palm harbor home not even a year old the floor on the front side of house rotted out, have already replaced the roof after 8 yrs even the decking on the roof rotted out, water leaks from plumbing at least once every 6 mos and have have ruined floor down the middle of the house,replaced tubs already, i called them in the first year for waranty they told me they dont have to do anything there needs to be something done to them for their business practices I will tell any and everyone i know to not buy a palm harbor, they would better off homeless in a dumpster than living in one of these homes

I just had a fantastic home buying experience, and I purchased the Horizon model. I was telling a few of my friends about how great everything went, and they told me to look of consumer affairs. A lot of these reviews are ridiculous and far-fetched. One person posted photos of the poor craftmanship in their home, and it's not even a Palm Harbor... It's a ******* Tru model. I know because it's the exact home I just moved out of and sold that actually was pretty bad. There are 38 reviews on BBB and 125 reviews on the Consumer Affairs totaling just under 160 total reviews (majority being 1 star). This company has been in business just under 50 years, and sells thousands of homes a year. I will take my chances.

Awful Poor quality No warranty No customer service Unqualified technicians Dangerous building practices Burnt wiring in my home.Almost burnt down in the first year Zero water pressure at hose bibs Cuts from installing the vinyl floors Nails coming through the countertop