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Find a Location

Envision Imaging has 1 locations, listed below.

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    Business ProfileforEnvision Imaging

    Medical Imaging

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Products & Services

    Medical Imaging to include: MRI, CT, X-ray, Bone density, Nuclear Medicine and Ultrasound. American College of Radiology certified in MRI and CT.

    Business Details

    Location of This Business
    6957 W Plano Pkwy Ste 1100, Plano, TX 75093-1621
    BBB File Opened:
    12/17/2009
    Years in Business:
    16
    Business Started:
    11/1/2007
    Type of Entity:
    Limited Liability Company (LLC)
    Contact Information

    Principal

    • Jessica Cathy, Area Manager

    Customer Contact

    • Jessica Cathy, Area Manager
    • Lindsay Christian
    Additional Contact Information

    Fax Numbers

    • (972) 395-7536
      Primary Fax

    Email Addresses

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/25/2024

    Complaint Type:
    Billing Issues
    Status:
    Answered
    8.5.23 went for regular mammogram, for my physical but was billed for 2 mamograms coded as $1028. and $1101. I have never had bad results and did not need a 3D mammogram , total bill was $2 129. ???? My insurance paid the prior approved (i confirmed with envision and my insur co befor driving 20 miles (where i was told my mamaogram would be covered) . I have sent their bills back showing them their mistake but they kept harassing me and sending more past due bills , they even changed tghe amount to make it look like my insur co paid a little but i owed the rest of the 2nd fake invoice . the results took 5 to 6 weeks , i called 3 times asking what is the delay , none of them ever called me back ? (it was freaking me out ) my results letter showing normal finally came 9.14 and the letter says nothing about a 3D . Yesterday i called to get a ccd and was declined. My credit shows a past due ??? their bill collector filed on my credit report . Now i know why i am not getting hired , the employers are thinking i am a dead beat. THIS IS FINANCIAL FRAUD of 64 yr old female. See attached proof, i want FTC to do what they do very well. I am sick of all these constant rip offs by supposedly credible companies. Obviously here are other complaints on BBB so i am not alone . I want need my credit cleared. I will file a lawsuit if i have to , i refuse to tolerate this . Labcorp from 6 years ago did same thing. they were paid and every 3 yrs same invoice pops up , i send them the copy of payment . HARASSMENT with intent to steal (get someone to pay again ) is FRAUD and THEFT .
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    LINDA L

    1 star

    02/23/2023

    I went back because thay had review of previous Mammogram and Bone Density. When they sent me the report, they said no previous information to compare for bone density. I had to call twice to get the information updated and still feel like it was just signed and not looked at. I don't believe they do a good job there. This was at the ********* ** location in *****. They don't even measure your height or anything. I will not go to another place, possibly ***** in the future and just have my information moved to them. I do not recommend Envision Imaging.

    Envision Imaging Response

    02/28/2023

    We do not typically provide comparisons with previous tests for Bone Density tests. The nature of the testing requirements can vary from company to company and machine to machine, so it is difficult to provide a true comparison. We regret that the patient was dissatisfied, but hopefully this explanation will help clarify the process.

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