Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
Better Business Bureau®
Resources for Businesses
Better Business Bureau
          Share

          Find a Location

          Don Herring Mitsubishi has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Don Herring Mitsubishi

              4225 W Plano Pkwy Plano, TX 75093-5603

              BBB Accredited Business

            • Don Herring Mitsubishi

              3520 Marvin D Love Fwy Dallas, TX 75224-4412

              BBB Accredited Business

            • Don Herring Mitsubishi

              2901 W Airport Fwy Irving, TX 75062-6027

              BBB Accredited Business

            Business ProfileDon Herring Mitsubishi

            New Car Dealers
            Multi Location Business
            BBB accredited business

            Contact Information

            4225 W Plano Pkwy

            Plano, TX 75093-5603

            Get Directions
            Visit Website
            (972) 387-8600

            Customer Reviews

            1.33/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            8 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 2/1/1979

            Years in Business: 61

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Products & Services

            This company offers new mitsubishi cars, sales, u/c sales, service, and parts.

            Business Details

            This is a multi-location business.

            Find a Location

            Don Herring Mitsubishi has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Don Herring Mitsubishi

                4225 W Plano Pkwy Plano, TX 75093-5603

                BBB Accredited Business

              • Don Herring Mitsubishi

                3520 Marvin D Love Fwy Dallas, TX 75224-4412

                BBB Accredited Business

              • Don Herring Mitsubishi

                2901 W Airport Fwy Irving, TX 75062-6027

                BBB Accredited Business
              Location of This Business
              4225 W Plano Pkwy, Plano, TX 75093-5603
              BBB File Opened:
              1/1/1964
              Years in Business:
              61
              Business Started:
              1/1/1963
              Business Started Locally:
              1/1/1963
              Date of New Ownership:
              1/1/1980
              Accredited Since:
              2/1/1979
              Type of Entity:
              Partnership
              Alternate Business Name
              • Don Herring, LTD
              • Don Herring North Mitsubishi
              Business Management
              • Mr. Don Herring, President Owner
              • Mr. Don Herring Jr., General Manager
              Contact Information

              Principal

              • Mr. Don Herring, President Owner

              Customer Contact

              • Mr. Don Herring, President Owner
              • Mr. Don Herring Jr., General Manager
              Additional Contact Information

              Fax Numbers

              • (469) 443-1843
                Primary Fax

              Phone Numbers

              Website Addresses

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              8 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/03/2023

              Complaint Type:
              Product Issues
              Status:
              Answered
              I have been trying contact them since 3/10 for a gap refund which the previous financial company and gap company both said refund comes from dealership the company is not responding no phone calls finance ***** I am owed money I want it back as today they hadnt even cancelled it I did myself I want them process the refund!!!!!
              Read More
              Read 7 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Dasmond F

              07/29/2022

              My car buying process was the worst, I talked with four or five different car sales people including the co owner, Mr. ****** who I know now he has no say over other locations based off of what Don **** said. Whenever I expanded too him about a car at his location vs the Plano location an the deal that was given too me by ********* After I waited a whole month, I get text messages saying I was approved 100% with no down payment. Then not ever a hour later Mr.Don texts me saying I put wrong information in about how much money I make. But my application was done by one for there employees. From all the locations not including the Plano location. They guy from the Dallas location told me that someone put my income in incorrectly and that he fixed it. But since they are not a company that work together. **** tell me that I am going too **** cause I got mad an told him how I feel. I told him I will meet him there too beat his *** for wasting my time. After I was asked them to stop calling me. Today I received a phone call. When I asked them not too call me and remove me from there system..

              Don Herring Mitsubishi Response

              07/30/2022

              Thank you for your feedback. It is always our goal to exceed our customers expectations and are disappointed that we fell short. I apologize that you were unable to buy a car from us. We do not engage in, nor tolerate fraud in any form. We also take threats of physical violence very seriously. We hope that you're able to find a car and a car dealer that works with you to your satisfaction.
              Read 2 More Customer Reviews

              Local BBB

              BBB serving North Central Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.