Business ProfileforEvolution Plumbing LLC

On July 27, 2023, we requested service through American Home Shield which they gave the order to a company by the name of Evolution Plumbing LLC, located at *************************************************************************. Evolution Plumbing LLC sent a technician to our rental property because we had a problem with the shower valves and the sink not draining. The technician made it out to the site and asked the tenant if she was renting or was she the owner. We did not understand what difference it made rather she was renting or if she was the owner. The technician informed us that the piping in the wall would have to be modified to accept the new valve in order to replace the valve which would cost $987. We told him that that was ridiculous, all you have to do is replace the stems. My wife and I went out to the property the next day and noticed it was just a stripped ****, a $9 part that Evolution Plumbing LLC tried to charge us $987. In regards to the sink, the tenant informed us that the sink still was not draining properly. Before we talked to the technician about the valves the tenant had already informed us that the technician came and left, and the sink still was not draining properly. We called the technician and he told us that he had snaked the sink. We asked him to come back and fix it to the tenants satisfaction, but he said if he came back, it would be $246. When we went to check everything the next morning, the sink was still not draining properly. So, I fixed it myself and when I turned the water on, I noticed the hot water did not come on, so the hot water stop was turned off. I cut it back on which I did not understand why it was off. The only thing that came to my mind was he wanted the tenant to call them back out so he could come back out again and charge us $246 out of pocket. We paid American Home Shield $75 to send Evolution Plumbing LLC to fix our plumbing issues and now we see that they were trying to over charge and take advantage of us. We would love for the outcome to be that we get our $75 back and an apology from Evolution Plumbing LLC. Evolution Plumbing LLC gets an F and no one should use this company or they will be overcharged. This is the main reason we left American Home Shield.