Customer ReviewsforEfficient Home Solutions

We bought 3 AC/Heating units for our four-thousand square foot home in November of 2022. The ownerDavidprovided ** with (1) the best personal feeling of expertise among five companies that I contacted and had come out and look, and (2) he provide us with a great rate on all three unitsit was not the cheapest bid, but also not the most expensiveit was right in the middle of five separate bids we were provided. I do my homework, I ask numerous in-depth questions, and had *************** through our home more than twice. He answered every question, provided an expert analysis. I highly recommend Efficient Home Solutions (EMS). We have now been in our home with the three new units for 17 months and we have had no issues with any unit. We have perfect AC/Heat in all three zones of our home. We have bi-annual visits from EHS to check the systems and change the filters. In addition, they look nice on the outside of the home, and you can tell they were installed by a professional. ***** and his team are a joy to work with, and Efficient is a great name for their company.

We were recommended Efficient Home Solutions by our general contractor during a recent remodel, where we wanted to adjust a vent for a room that was being closed off. ***** and ******, came to the house, listened to our concerns about the quality of our existing central HVAC system and began investigating. ***** noticed that the original HVAC system did not have properly sized return vent volumes, which was causing the unit to not be as efficient. They gave a couple of options for retrofit the existing system, but since the unit was already leaking, we opted for full system replacement with adding additional return ducts. They provided a couple of options for the replacement system manufacturer, but we went with their preferred manufacturer for system replacement. They had additional recommendations to improve the house comfort level including additional attic insulation and installing an attic tent. We went with all of these recommendations. The install went smoothly, with ****** taking time to make sure the work was completed correctly. We have seen great improvements in air temperature for the house and love the new system. Recently, ***** and ****** came to address a concern we had around an imbalanced room temperatures in two rooms, but ***** pointed out an obvious (and free) solution which was to turn on the ceiling fan in reverse to pull heat from a vaulted ceiling. They were willing to research other options if we weren't happy after trying an easy fix. Now our house temperature feels consistent, room to room. From the start, we have felt they heard our concerns, gave honest feedback and provided tailored solutions to meet our needs. We feel like they are partners in helping us solve our problem, and not like they are just trying to make a sale. I would highly recommend Efficient Home Solutions for your HVAC needs.

My AC went out on the 4th of July. Called Efficient Home solutions. The response was quick. I got charged $478 for a blown capacitor. The $189 trip fee which I was told upfront was fair for a Holiday weekend. However, the 289$ for a Capacitor that at most costs 20$ was not. It was Price Gouging.