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Find a Location

Pizza Hut, Inc. has 1348 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Pizza Hut, Inc.

      7100 Corporate Dr Plano, TX 75024-4100

    • Pizza Hut, Inc.

      4201 Old Jacksboro Hwy Wichita Falls, TX 76302-2717

    • Pizza Hut, Inc.

      4311 Kemp Blvd Wichita Falls, TX 76308-3717

    • Pizza Hut, Inc.

      1805 State Highway 16 S Graham, TX 76450-4609

    • Pizza Hut, Inc.

      900 W Kramer Rd Burkburnett, TX 76354-2640

    Business ProfileforPizza Hut, Inc.

    Restaurants
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.21/5stars

    Average of 109 Customer Reviews

    Customer Complaints

    937 complaints closed in last 3 years

    332 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Pizza Hut, Inc. has 1348 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Pizza Hut, Inc.

        7100 Corporate Dr Plano, TX 75024-4100

      • Pizza Hut, Inc.

        4201 Old Jacksboro Hwy Wichita Falls, TX 76302-2717

      • Pizza Hut, Inc.

        4311 Kemp Blvd Wichita Falls, TX 76308-3717

      • Pizza Hut, Inc.

        1805 State Highway 16 S Graham, TX 76450-4609

      • Pizza Hut, Inc.

        900 W Kramer Rd Burkburnett, TX 76354-2640

      Headquarters
      7100 Corporate Dr, Plano, TX 75024-4100
      BBB File Opened:
      5/1/1998
      Years in Business:
      66
      Business Started:
      1/1/1958
      Alternate Business Name
      • WingStreet
      • Pizza Hut
      Business Management
      • Mr. David Gibbs, CEO
      Contact Information

      Principal

      • Vipul Chawla, President

      Customer Contact

      • Mr. David Gibbs, CEO
      • Vipul Chawla, President
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      937 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      04/20/2024

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      We ordered two large pizzas from Pizza Hut at ********************************** around 3:30pm on April 20, 2024. There was a promotion to get the second pizza for $1. When we received the two large 14 inch pizza boxes, we were dismayed to open the boxes and find a 12-inch pizza in each box. We took photos with a ruler to clearly document this error. We then immediately called the restaurant to ask for them to resolve the issue. They started off by saying we were sent 14-inch pizzas. After a lot of back and forth, she finally agreed that we were sent the wrong pizzas and offered a $15 discount off our next order. Knowing how those discounts often get lost and really not wanting to make another order, we pushed back for a refund. They declined and said they cant do that. They said the manager would call us later, but Im pretty certain theyre hoping we just go away. I looked online to contact Pizza *** head office and they do not take complaints. We just want our money back since we were not given what we paid for.

      Customer Reviews

      109 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Desi L

      1 star

      07/14/2024

      I ordered a pizza and never received it nor compensated i was told by the driver that the workers were outside smoking and laughing and told the driver that the pizza was made but inside and could not get back in so I ordered at almost 12 am and was getting updates by text until after 3 am they're closing time I have emails and text messages showing everything but the company has not respond to me at all and I have attempted to complain to they're corporate office and still nothing that was june 25th I still have not heard anything from corporate or the restaurant itself and the Lady that said she was the manager of the restaurant would not give me her name and hung up on me I ordered 2 pies because they would not deliver 1 at that late hour even though I only needed one and never received anything .

      Local BBB

      BBB serving North Central Texas

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