ComplaintsforNXT LVL SLR LLC
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Complaint Details
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Initial Complaint
02/21/2023
- Complaint Type:
- Billing Issues
- Status:
- Answered
My home alarm company referred me to Next Level Solar that handled all aspects of the project. The initial vendor, ***********, that Next Level Solar had me sign a contract with is allegedly in a lawsuit with them. Well after the window to cancel the contract with ***********, Next Level Solar advised due to the lawsuit, they would be using Prime Solar to finish the project. I'm now being sent to collections for breach of contract with ***********. I was told over and over, in writing, by Next Level Solar that Dynamic couldn't pursue action due to the lawsuit and insisted I sign a new contract with Prime Solar. Despite pleas for help resolving the matter, Next Level Solar now claims their representative was a contractor and that they are not liable for any contracts that their representative guided me through. The representative's email address and all dealings were associated with Next Level Solar.Business response
04/14/2023
We are not in any lawsuit with a company called Dynamic. We are not responsible for getting anyone out of a contract because we do not practice law. Any contract that we are not stated in we are not able to get someone out of. It seems like we may be confused with another company because we are not affiliated with Dynamic solar. Nor do we work with any alarm company. This seems to be an error because we do not see that we have any contract with you. What is the sales representatives name that set you up with your system? Do you have a solar system?Business response
04/25/2023
Is this charge on your credit report. If so please provide evidence that it isCustomer response
04/26/2023
See attachments with receipt of payment to debt collector and summary of situation to ******************* with Next Level SolarCustomer response
04/27/2023
I am rejecting this response because:
See attachments with receipt of payment to debt collector and summary of situation to ******************* with Next Level Solar
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Contact Information
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.