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Find a Location

Kian Motors has 1 locations, listed below.

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    Business ProfileforKian Motors

    Used Car Dealers
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 12 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/15/2021

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Business Details

    Location of This Business
    1212 Commerce Dr, Plano, TX 75093-5822
    BBB File Opened:
    8/25/2015
    Years in Business:
    10
    Business Started:
    9/17/2013
    Business Started Locally:
    9/17/2013
    Business Incorporated:
    9/20/2013
    Accredited Since:
    11/15/2021
    Type of Entity:
    Corporation
    Alternate Business Name
    • Kian Motors, Inc
    Hours of Operation

    Primary

    M:
    9:00 AM - 7:00 PM
    T:
    9:00 AM - 7:00 PM
    W:
    9:00 AM - 7:00 PM
    Th:
    9:00 AM - 7:00 PM
    F:
    9:00 AM - 7:00 PM
    Sa:
    9:00 AM - 6:00 PM
    Business Management
    • Mr. Aaron Winters, General Manager
    • Mr. Hadi Sebdani Mazrooee, President
    Contact Information

    Principal

    • Mr. Aaron Winters, General Manager

    Customer Contact

    • Mr. Aaron Winters, General Manager
    • Mr. Hadi Sebdani Mazrooee, President
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/28/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    On 07/24 I bought a 2020 mustang gt from Kian Motors what I thought was my dream car for $39,980 with ****** milage along with extended warranty for $4500 after putting down $6000 and fees I financed ****** through ally financing. the car is still under factory warranty until November 2023 and **** (salesman) used that as a tactic to push me to buy the car. 07/26 I take the car to the dealership for inspection and the rear springs and shocks need to be replaced the cost $3091, rear differential axels need to be replaced this was covered by powertrain warranty. While they fixed these issues they noted on the inspection on the car and listed abnormal engine noise/leak coming from engine and that there were missing bolts in the engine bay and loose hoses. 09/06/2023 I take it to a muffler shop and they tell me that the manifold gasket is leaking, and NO catalytic converter and the headers on the manifold had big holes and were cracks. So they welded them as a temporary fix they charged me $600 for labor. After 2 weeks issue returned so I take it to another shop after buying catalytic converter with header hoping that will fix everything up I paid $400 of ******** market place. Then paid $700 for labor to get them put on, I then find out from the previous owner that the car been tuned before this could potentially void any warranty if the dealership checks the ecm. The car also had a steering wheel that was transferred from a 2015 mustang along with the airbag. it cost me $650 for a aftermarket 2020 steering wheel set that has the right settings as of today 09/28, the car is still missing bolts in the engine bay and other issues, the car is a total mess as described by all the mechanics that worked on the car, there is still a noise in the engine and the car still has a rough idle, tries to accelerate when braking. i reached out to the dealer multiple times all they did was write me a check for $2000 and wouldnt take the car back.
    Read More

    Customer Reviews

    12 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Greg M

    5 stars

    06/05/2022

    I bought a nice car here with very little down & affordable payment & fabulous customer service

    Local BBB

    BBB serving North Central Texas

    BBB Reports On

    BBB reports on known marketplace practices.

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