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          Find a Location

          NetFortris has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • NetFortris

              5340 Legacy Dr Suite 155 Plano, TX 75024

            • NetFortris

              200 Corporate Pointe Suite 300 Culver City, CA 90230

            • NetFortris

              6900 Dallas Pkwy STE 250 Plano, TX 75024-7144

            Business ProfileNetFortris

            Voice Over Internet Protocol Sales and Services
            Multi Location Business

            Contact Information

            5340 Legacy Dr Suite 155

            Plano, TX 75024

            Get Directions
            Visit Website
            (469) 252-7400

            Customer Reviews

            This business has 0 reviews

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            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 19

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Overview

            Fonality is a developer and marketer of cloud-based business phone systems and unified communications solutions for small, medium and enterprise businesses.

            Business Details

            This is a multi-location business.

            Find a Location

            NetFortris has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • NetFortris

                5340 Legacy Dr Suite 155 Plano, TX 75024

              • NetFortris

                200 Corporate Pointe Suite 300 Culver City, CA 90230

              • NetFortris

                6900 Dallas Pkwy STE 250 Plano, TX 75024-7144

              Location of This Business
              5340 Legacy Dr Suite 155, Plano, TX 75024
              BBB File Opened:
              2/15/2011
              Years in Business:
              19
              Business Started:
              10/1/2004
              Business Incorporated:
              6/1/2005
              Type of Entity:
              Corporation
              Alternate Business Name
              • Fonality, Inc
              Business Management
              • Mr. Brandon Lancaster, Corporate Counsel
              Contact Information

              Principal

              • Kevin Dickens, CEO

              Customer Contact

              • Mr. Eric Borrmann, COO
              • Mr. Dan Rosenthal, EVP Finance
              • Ms. Kimberley Drobny, VP Marketing
              • Kevin Dickens, CEO
              • Ms. Carrie Kelly, Corporate Comms
              • Mr. Clint Barr, VP Customer Experience
              • Ms. Daniel Miller, EVP Operations
              • Mr. Jason Lewis, Assistant Manager
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/20/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              So we have an account with ********************** (Server ID *****). In August 2022 we reduced our users and removed 23 licenses with **********************. We had the payments on auto pay and we just now realized that Fonality is charging us roughly $2,200/month for 5 users, which is what we left active. I have been trying to contact fonality's legal team, however, every single customer service representative refuses to transfer me to someone else. I was told that I did reduce the users, however, I didn't cancel the record all. My issues is that why would the record feature be one when I cancelled those phone extensions? and 2, they told me that I should've have cancelled the record all as well, however, there is no where in the *** form, any part or option for you to cancel the record all. I'm waiting to hear back from someone as we are getting ready to start legal actions against Fonality/Netfortris.
              Read More
              Read 2 More Complaints

              Customer Reviews

              0 Customer Reviews

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              How BBB Processes Complaints and Reviews

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              Local BBB

              BBB serving North Central Texas

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

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