Business ProfileforMichies Self Storage

I stored the contents of my condominium in an indoor (top floor) storage unit at *********I checked on my items every so often, once noticing water on the hallway floor (it was raining) a few units away from mine and notified the office.When I went to remove my items from storage and move them back to my condo, upon entering the storage room I discovered most of my items destroyed, rotted, discolored, moldy, etc. due to a leak in the roof. It was quite obvious, from a square patch of new plywood in the ceiling of unit, and debris all over the top of my items, that roofers had cut and replaced a section of the roof.So, in hiring a roofing company to fix the roof (which *******'s personal confirmed to me) they obviously knew that the roof was leaking, but failed to either inform me (to move my items) or for them to move/protect my items.I realize that storage units are not typically responsible for damage to stored items, but one major exception is in the case of negligence; failure of the facility to properly maintain the property and protect stored items from water leakage.I have given Mitchies ample time to resolve this issue (started Dec. 18th, 2023), at first they were responding to my emails, and said they where trying to get either the roofing company's insurance, or theirs, to cover my damages. They now have stopped responding to my (repeated) emails.