Business ProfileforGenesis Plumbing Repair

On May 9, 2023, I paid $1,325 (via check #****, deposited that same day) to Larry ****** of Genesis Plumbing for demolition and replacement of a shower pan in my home - the payment was documented via invoice 607 sent to me two days later by Genesis. The work was to be done after I had arranged/completed structural damage to walls discovered May 9 when Genesis initiated limited demolition to access existing shower pan. Upon recommendation of Mr. ******, I contacted EXO Custom Remodels LLC to address the structural damage. Mr. ****** said Genesis would replace the shower pan for which I'd just paid him after I had made necessary structural repairs. Upon consultation with EXO, I decided to contract EXO to complete the entire job, including replacement of the shower pan. That was completed by EXO and contractors of EXO's choosing and paid for by me in early June. EXO used other plumbers - not Genesis - to replace the shower pan. Since then, I have contacted Mr. ******/Genesis Plumbing Repair multiple times via text messages and phone calls (for which I have documentation) requesting refund of the cost of the shower pan replacement they didn't do, minus the cost of the limited demolition they had done on May 9. I asked for $1,000 of the $1,325 to be refunded to me. In response, I have received only vague excuses/apologies and unfulfilled promises of a refund. In my most recent phone communication with Mr. ******/Genesis (Aug. 14, 2023), he promised to get a refund to me that week. I have heard nothing from the business since that time, despite another attempt via text message (Sept. 8, 2023) asking for status of the refund. I'd be happy to answer any questions or provide the documentation I have to support my statement. Thank you for your time and consideration in this matter.