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Find a Location

Bridgepointe Landing Apartments has 1 locations, listed below.

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    Business ProfileforBridgepointe Landing Apartments

    Apartments

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1090 Lang Rd Ofc, Portland, TX 78374-3101
    BBB File Opened:
    6/12/2008
    Business Management
    • Ms. Raven Cerny, Regional Manager
    Contact Information

    Customer Contact

    • Ms. Raven Cerny, Regional Manager
    Additional Contact Information

    Fax Numbers

    • (361) 643-4668
      Primary Fax

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/05/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Apartment manager creating a hostile environment for adolescent children. Making false or exaggerated statements. These statement accuse several children of vandalism and destruction of property. Refused to accept my offer of law enforcement becoming involved. Stated children destroyed a fence by entering a field through a missing slat. Stated Vandalism and destruction of property involving two children who picked up a handicapped sign that was on the ground next to an apartment building. One child picked up the sign and took it back to his home. Both children are accused by apartment manager, who also stated that this is a felony and lease violation, again stating she is not involving law enforcement. She claimed to have video and photos, but refused to show any other photo other than one of a child carting said sign and the other walking next to that child. Manager has also stated that she has photos of a youth female engaging in kissing with an adult male, neither of these people have anything to do with me, she just stated that I should know that they are around my children. The apartment manager did not offer or notify of non renewal of lease and has currently continued to charge me for rental insurance. I have sent proof of rental of rental insurance twice.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Stephen F

    1 star

    10/19/2022

    Management is pretty lax here. Over the course of three months management has had a chance to correct a problem with a post office box section And has given several ***** reasons why they cannot do that. Needless to say the local post office gave them several warnings and they still have not complied so the post office has no choice but to send back all mail for all tenants in that section back to *******. Very troublesome

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