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Additional Information

Not BBB accredited

Additional Information for Coastal Wigs

View full profile

This is a multi-location business.

Find a Location

Coastal Wigs has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Coastal Wigs

      504 Moore Ave Portland, TX 78374

    • Coastal Wigs

      1302A Wildcat Dr Portland, TX 78374-2812

    Location of This Business
    504 Moore Ave, Portland, TX 78374
    BBB File Opened:
    9/10/2018
    Years in Business:
    7
    Business Started:
    4/28/2017
    Type of Entity:
    Sole Proprietorship
    Business Management
    • Ms. Julie Conaway, Owner
    Contact Information

    Principal

    • Ms. Julie Conaway, Owner

    Customer Contact

    • Ms. Julie Conaway, Owner
    Additional Contact Information

    Phone Numbers

    Website Addresses

    Serving Area
    • AK
    • AL
    • AR
    • AS
    • AZ
    • CA
    • CO
    • CT
    • DC
    • DE
    • FL
    • GA
    • GU
    • HI
    • IA
    • ID
    • IL
    • IN
    • KS
    • KY
    • LA
    • MA
    • MD
    • ME
    • MI
    • MN
    • MO
    • MS
    • MT
    • NC
    • ND
    • NE
    • NH
    • NJ
    • NM
    • NV
    • NY
    • OH
    • OK
    • OR
    • PA
    • PR
    • RI
    • SC
    • SD
    • TN
    • TX
    • UT
    • VA
    • VI
    • VT
    • WA
    • WI
    • WV
    • WY
    Products and Services
    Wigs, Human hair and synthetic hair, chemo caps, brushes, combs hair care products for both human and synthetic.
    Payment Methods
    • American Express
    • Discover
    • MasterCard
    • PayPal
    • Visa
    • Visa, Mastercard, Paypal and Paypal Here
    Refund and Exchange Policy
    • 1. Minimum 15% restocking fee (30% for items over $500.) of the original price of the item, not what you purchased it for, will be applied to credit card that was used for all returned merchandise. 
      2. Shipping costs are not refundable. 
      3. If free shipping was offered on original order, the original shipping charge will be deducted from your credit card.


      Once the restocking fee is applied to the item value, any balance remaining will be refunded to the credit card submitted with your original order within 5 business days of receipt. 


      PRODUCTS ELIGIBLE FOR RETURNS ARE:
      1 .In original packaging (unaltered, unworn, undamaged, in the original netting, and with tags attached) and the original packaging remain intact.
      2. Odor Free (Any odors on the product will render the product ineligible for return)

      PRODUCTS INELIGIBLE FOR RETURNS ARE:
      1. Costume wigs, discontinued items, care products, accessories, liquids, special order items and wholesale orders
      2. Any products shown to be used such as trimmed, cut, odor on product and styling product residues found on merchandise will be ineligible.
      3. Products teased/feathered are considered used/damaged and will be ineligible.
      4. Products with tags cut, unattached, no hair net and no tissue paper inside the cap will be ineligible.
      5. Return Period. US Continental return for refund within 10 calendar days, International and military installation return for refund within 15 calendar days. 
      6. If a customer refuses package(s) or the package(s) is returned due to a failed delivery, we will charge a 20% restocking fee to recover return shipping costs. 
      7. If your product is ineligible for return, we will email you the option of either returning the item(s) to you at your cost or will be automatically disposed of 30 days after receipt. We will only pay the return shipping cost if the product is defective or the return is due to our error. 


      Note: Customer is solely responsible for shipping any Returned product to coastalwigs.com. 


      We, therefore, recommend that you use a carrier that offers shipment tracking for all returns or insures your package for safe return or declares the full value of the shipment so that you are completely protected if the shipment is lost or damaged in transit. Failure to use any of the shipping methods will result in your responsibility to any damage or loss during shipping.


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