Business ProfileforHappy Gentle Dog

Original 8/23/23-Word Count *************** The manner in which you conducted business regarding ****** is unprofessional, its unacceptable. Although this challenge is possible to overcome, its one that should have never taken place.I pleaded with Xxxxxx to help me understand my wrongdoings in order to prevent the same behavior in the future. To this day I have no clue what I did wrong exactly. *****, you reached out to me early on in ******* training. I wondered what prompted a phone conversation that kept me on the side of the road over an hour and a half discussing everything but my dog. I called ****** & explained what had just occurred. In tears I said it seemed as though Happy Gentle Dog was hinting that ****** will have a better life with you. He assured me I was wrong & that would never happen. Post 8 weeks of board & train & bringing ****** home.Watching ****** walk over to her toys staring & then walking away crushed me. Nothing in previous training sessions could have prepared me for that. You both stated on numerous occasions call, text, anytime with questions or concerns. Thats included in the price. Happy Gentle Dog is known for professionalism, ********************* The privacy of basic customer relations in our case has been violated to the fullest extent. ********** feel gratitude for all you have done to help our ****** ***.The 50% discount has made a service that was previously unobtainable, possible. Thank you from the bottom of our hearts.It gives me great sadness to report a greater loss as a result of your business ethics. Practice due diligence before placing judgment. Make house calls. What youll learn will shock you.********** trusted you. I would have given my dog up based on your professional expertise. Its a regret that will follow me to my grave.Fortunately, our love for ****** is protective, parental & responsible.