Business ProfileforService Contractors of Texas, Inc.

My upstairs unit has a small leak, I am aware of that and have been adding 1-2lbs of refrigerant for the last couple of *******, once a year. Each of these annual calls has been through a home warranty company. Each year, they send a different company and they add a couple pounds and all is great until the next year. Until... I met Service Contractors of Texas. I was not home at the time of the service call and this technician proceeded to tell my wife that our evaporator coil has rusted and must be replaced. A total of $2,275 out of pocket on TOP of the warranty for a new evaporator coil (due to rust) along with, Sediment drain ($255); drain kit ($295); float switch ($285); armaflex ($145); locking caps ($145- these are optional and prevent theft of refrigerant, we live in a gated community and did not ask for these); plus $1,120 for the 14lbs of refrigerant to fill the new coil. We asked if he could just charge the existing unit and he said no, due to the rusted coil.I googled "rusted evaporator coil" and quickly learned that this is quite common and absolutely does not mean the coil needs to be replaced, in some situations yes. I called a different company and they came out and added 3lbs of refrigerant for a total of $350. My AC is now 68 degrees and working great like it always does after my yearly service call. I showed the new technician the invoice from Service contractors of TX and his words were, "this is bullsh*t". So for $350 I got fixed what Service Contractors of TX wanted to charge me $2,275 for a new coil or $6,250 for a new 14.3lb unit. There was also a charge for 14lbs of refrigerant, which the new tech said that new units come fully charged and you do not add any refrigerant. Total scam to try and sell you a new AC unit or additional expensive parts. When you get a nail in your tire, do you buy 4 brand new tires? I don't. Thanks for nothing Service Contractors of **. Zero stars.

We are sorry that you feel this way but, if you have been adding freon yearly to the same unit this is not a correct repair. It is a temporary fix. American Home Shield requires us to do a repair correctly. Adding freon to a known leak is not a good repair. It is like adding air to a tire that you know is leaking.