ComplaintsforDaniel's Plumbing Service
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Complaint Details
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Initial Complaint
05/08/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I recently bought a house and they were having underground plumbing re-done before I moved in. The plumbing deposit was paid by the sellers on April 21st, 2024 and the work was completed April 30th, 2024. The total paid for plumbing work was $17,500. After I had received the keys (April 30th), nobody told me that there was supposed to be a final inspection at the house. I was not home when the final inspector came out on May 3rd, and when I called the inspector, they told me that the plumber was supposed to reschedule the inspection (and I wasn't allowed to reschedule it myself). I have called the plumber multiple times (leaving voicemails), and have not heard anything back. In addition, when I was at the house on May 2nd, there were heavy rains the night before and part of the soil had fallen through, leading to a big hole that went under the house (the hole that they put the new pipes in that lead to the house). I tried contacting the plumber that day as well to ask if someone could come look at it and see if more soil was supposed to be put in, but I didn't get any responses. The master permit number for this was: **********. The contact for the SAFEBuilt final inspector that came out is: ************Customer response
06/15/2024
The business reached out through our realtor and sent a worker out to fill in the hole. Thank you for your help!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.