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Find a Location

Autoflex Leasing has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAutoflex Leasing

    Auto Renting and Leasing
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/1/1995

    Years in Business: 42

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    Autoflex Leasing has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      558 S Central Expy, Richardson, TX 75080-6126
      BBB File Opened:
      9/7/1994
      Years in Business:
      42
      Business Started:
      1/1/1982
      Business Incorporated:
      6/27/2007
      Accredited Since:
      10/1/1995
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Autoflex Leasing-Dallas I LLC
      Hours of Operation

      Primary

      M:
      9:00 AM - 7:00 PM
      T:
      9:00 AM - 7:00 PM
      W:
      9:00 AM - 7:00 PM
      Th:
      9:00 AM - 7:00 PM
      F:
      9:00 AM - 7:00 PM
      Sa:
      9:00 AM - 5:00 PM
      Business Management
      • Mr. Andy Adams, President
      Contact Information

      Principal

      • Mr. Andy Adams, President

      Customer Contact

      • Mr. Andy Adams, President
      • Mr. Alan Taylor
      Additional Contact Information

      Fax Numbers

      • (972) 231-1234
        Primary Fax

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Renting a car

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      08/18/2022

      Complaint Type:
      Billing Issues
      Status:
      Answered
      My long time friend called me when he was at Atuoflex and stated he was sitting with the manager at the time named ******. He asked if I could cosign and ****** got on the phone and said he just needed me to ****** as my friend's credit wasn't that good to do it alone. He stated after 4 months of showing he could make the pmnts on time ****** would then put the financing in my friend's name and drop my name and responsibility. I agreed as it was just 4 months and I would be off the paperwork. Well when I got there to sign the paperwork I was told all this once again fave to face and I specsaid I'm only cosigning and want my name taken off in 4 months. ****** agreed and said he would do the refinancing in my friend's name. Well I tried to buy a house a year ago and they pulled up that the car was in my name, my name alone!! Which was not agreed upon seeing that I sat their and watched my friend sign the paperwork also. I was so upset that ****** lied to me about cosigning just to have it under my name and 2nd that he never did the refinancing for just my friend. I never got any paperwork that day until about 2 months ago when my friend sent me what they sent him. No my friend states he is going through a hardship and has been late on pmnts causing my credit to go down significantly. I'm so frustrated because now my friend wants to hand me the car since it's in my name and he still can't refinance it in his name and no one he knows can refinance since they all have bad credit. I'm so upset that ****** lied to me to my face just for a sale. He is no longer there. My friend and I are both witnesses to what was told. I do not want this car as I live out in the country and have no need for a camaro on country dirt roads. This is causing me horrible anxiety and health issues as now I don't know what I'm supposed to do since this was no longer supposed to have my name on it.
      Read More

      Customer Reviews

      1 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Timothy M

      1 star

      11/02/2022

      As a 4 time Autoflex customer, I expected much better. My wife and I purchased a vehicle from Autoflex Leasing in ********** less than a year ago and have had NOTHING but trouble with it. Having spent almost 4 thousand dollars in repairs for a vehicle only worth 14 thousand in trade, it made no sense to continue pouring money into it when my mechanic, of all people, told me he no longer wanted to take my money for the exuberant repair costs. At that point I contacted *********** to discuss options. I was told I had essentially no options for trading it in without paying the additional negative equity, for a vehicle that I have already poured nearly $4k into in repairs. I would think they would do their best to make it right, considering 1) the amount of repairs in less than a year from purchase date, and 2) the customer loyalty I THOUGHT I had built up. I will no longer be doing business here considering this is how they do business when customers are loyal to them, they leave them high and dry

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