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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/10/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
I am not liable for this debt with Lockhart ************************************************** I do not have a contract with Lockhart ************************************************** They did not provide me with the original contract as requested.Initial Complaint
08/06/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
This company is trying to collect a debt but will not inform you who the debt is from and its in my credit report . I dont owe anyone and they want you to purchase your own credit report from them to even has assess about the information pertaining to a the debt being presented to the credit bureau. I feel scammed I dont know what to do. How do you pay a debt you have know knowledge of its founding.
Business response
08/09/2024
Lockhart, Morris & Montgomery *** is a debt collector.
Should the consumer wish to file a dispute with our agency they may do so by emailing ******************
Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint they are urged to contact our Chief Compliance Officer, ***********************, at ************.
Initial Complaint
07/29/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with CRST THE TRANSPORTATION SOLUTI, I do not have a contract with Lockhart, ************************************************** and they did not provide me with any original contract as requested.Customer response
07/31/2024
Since November 2022 I have been requesting for documentation from Lockhart Morris. They have yet to provide however they are still unjustly reporting this negative account on my credit report. I have filed a complaint with the **** as well. I need this account from my credit report, I have never done any business with Lockhart Morris.Customer response
07/31/2024
I have been requesting documentation from Lockhart and Morris to provide the original contract I signed with them, they have yet to provide it. I filed a complaint with the **** and Lockhart Morris did not answer. This business is not doing right by the public community and not instilling trust, integrity and is not being an example of a business that should be on BBB. I want this account removed from my credit report expeditiously.Business response
07/31/2024
Lockhart,Morris & Montgomery *** is a debt collector.
Should the consumer wish to file a dispute with our agency they may do so by emailing ******************
Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the ************************************* they may do so at **********************************************************
If the consumer requires additional assistance, they are urged to contact our Chief Compliance ******** ************************ at ************.Customer response
07/31/2024
I am rejecting this response because: I filed a complaint with **** since November 2022 and Lockhart Morris has yet to response to the **** complaint. This Lockhart Morris company is not responding or making any changes. I have attached proof of the original complaints with ****.Initial Complaint
07/24/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company obtained my report without permissible purpose from the credit bureaus, even with me having an extended fraud alert and legislative security freeze in place. they also have added an account I to my credit report on July 23,2024, with no notification at all, and/ or notice of right to dispute.Be advised this is not a refusal to pay, but a notice sent pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 (8), stating your claim is disputed, and debt validation is requested.This is NOT a request for verification or proof of my mailing address, but a request for VALIDATION made pursuant to the above-named Title and Section. I respectfully request your offices provide me with competent evidence that I have any legal obligation to pay you. At this time, I will also inform you that if your offices have reported invalidated information to any of the 3 major credit bureaus, this action might constitute fraud under both Federal and State Laws. Please provide me with the following: What the money you say I owe is for, Explain and show me how you calculated what you say I owe, Provide me with copies of any papers that show I agreed to pay what you say I owe, Provide a verification or copy of any judgment if applicable, Identify the original creditor, Prove the Statute of Limitations has not expired on this account, Show me you are licensed to collect in my state, Provide me with your license numbers and Registered Agent or Agent of Service. If your offices are able to provide the proper documentation as requested in the following Declaration, I will require at least 30 days to investigate this information, during which time all collection activity must cease and desist. If your office fails to respond to this debt validation request within 30 days from the date of your receipt, all references to this account must be deleted and completely removed from my credit report, and a copy of such deletion request shall be sent to me immediately.Business response
07/25/2024
Lockhart,Morris & Montgomery *** is a debt collector.
Should the consumer wish to file a dispute with our agency they may do so by emailing ******************
Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the ************************************* they may do so at **********************************************************
If the consumer requires additional assistance, they are urged to contact our Chief Compliance ******** ************************ at ************.Initial Complaint
07/22/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
To Whom It May ********* sent a letter asking for Validation of this account to the credit Bureaus as I have yet to get a reply so I am asking again. Be advised this is not a refusal to pay, but a notice sent pursuant to the Fair Debt Collection Practices Act, 15 USC 1692g Sec. 809 (8), stating your claim is disputed, and debt validation is requested.This is NOT a request for verification or proof of my mailing address, but a request for VALIDATION made pursuant to the above-named Title and Section.I respectfully request your offices provide me with competent evidence that I have any legal obligation to pay you.At this time, I will also inform you that if your offices have reported invalidated information to any of the 3 major credit bureaus, this action might constitute fraud under both Federal and State Laws. Please provide me with the following: What the money you say I owe is for, Explain and show me how you calculated what you say I owe, Provide me with copies of any papers that show I agreed to pay what you say I owe, Provide a verification or copy of any judgment if applicable, Identify the original creditor, Prove the Statute of Limitations has not expired on this account,Show me you are licensed to collect in my state, Provide me with your license numbers and Registered Agent or Agent of Service. If your offices are able to provide the proper documentation as requested in the following Declaration, I will require at least 30 days to investigate this information, during which time all collection activity must cease and desist. If your office fails to respond to this debt validation request within 30 days from the date of your receipt, all references to this account must be deleted and completely removed from my credit report, and a copy of such deletion request shall be sent to me immediately.Sincerely,*********************Business response
07/24/2024
Lockhart,Morris & Montgomery *** is a debt collector.
Should the consumer wish to file a dispute with our agency they may do so by emailing ******************
Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the ************************************* they may do so at **********************************************************
If the consumer requires additional assistance, they are urged to contact our Chief Compliance ******** ************************ at ************.Customer response
07/25/2024
I am rejecting this response because: I have attached a copy of the letter where I requested under FCRA 611 (a) (7) for a description of the procedure used to provide the company in providing all information to the credit bureaus. As I stated in my complaint a letter was mailed and received by Lockhart,Morris and Montgomery asking for proof of this by A copy of the original written agreement between the parties, such as the loan note or credit card agreement signed by me. Yet I have gotten nothing and with this complaint here they are doing the same thing. I will be filing a complaint with the *************************************Business response
07/25/2024
Lockhart,Morris & Montgomery *** is a debt collector.
Should the consumer wish to file a dispute with our agency they may do so by emailing ******************
Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the ************************************* they may do so at **********************************************************
If the consumer requires additional assistance, they are urged to contact our chief Compliance ******** ************************ at ************.Initial Complaint
07/19/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with EMERGENCY MEDICAL ASSOCIATES, I do not have a contract with ***************************************************** they did not provide me with the original contract as I requestBusiness response
07/22/2024
Lockhart,Morris & Montgomery *** is a debt collector.
Should the consumer wish to file a dispute with our agency they may do so by emailing ******************
Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the ************************************* they may do so at **********************************************************
If the consumer requires additional assistance, they are urged to contact our Chief Compliance ******** ************************ at ************.Initial Complaint
07/13/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for the debt with Lockhart morris and Montgomery . I do not have a contract with Lockhart morris and Montgomery . And when I requested they provide me with original contract, they did not.Customer response
07/18/2024
ResponseBusiness response
07/19/2024
Lockhart,Morris & Montgomery *** is a debt collector.
Should the consumer wish to file a dispute with our agency they may do so by emailing ******************
Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the ************************************* they may do so at **********************************************************
If the consumer requires additional assistance, they are urged to contact our Chief Compliance ******** ************************ at ************.Initial Complaint
07/12/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
I have requested a debt validation from this company . They could not even show they have the legal right to collect on this debt. They could not show proof of the original date of contract that was signed with original creditor. They failed to provide a complete record of payment history as well as the date of original. They have no right to try and collect anything. I would like this deleted from my credit file. It is also against hippa policy to provide any medical records to any company!Business response
07/15/2024
Lockhart,Morris & Montgomery *** is a debt collector.
Should the consumer wish to file a dispute with our agency they may do so by emailing ******************.
Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, we will be closing and returning the account to our client as a courtesy to the consumer. Any negative information submitted to the credit bureaus will be removed with our next update.
If the consumer requires additional assistance, they are urged to contact our Chief Compliance ******** ************************ at ************.Customer response
07/15/2024
I have reviewed the business response and accept this resolution.Initial Complaint
07/10/2024
- Complaint Type:
- Billing Issues
- Status:
- Answered
I have never had an account with **********************, **************************** They are saying I had a Smart Home Security System LLC which I never did, they also put this on the credit report for *******. They have never sent me anything in writing. No bills No phone calls and no way to call them, I believe this is a scam I dispute on my credit report ....the result I want is this removed from my credit report.Business response
07/15/2024
Lockhart, Morris & Montgomery *** is a debt collector.
Should the consumer wish to file a dispute with our agency they may do so by emailing ******************
Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the ************************************* they may do so at **********************************************************
If the consumer requires additional assistance, they are urged to contact our Chief Compliance ******** ************************ at ************.Customer response
07/18/2024
I am rejecting this response because: i have never had an account with this company. please send me proof like a contract ive sign or any other information that shows i had your productBusiness response
07/19/2024
Lockhart,Morris & Montgomery *** is a debt collector.
Should the consumer wish to file a dispute with our agency they may do so by emailing ******************Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the ************************************* they may do so at **********************************************************
If the consumer requires additional assistance, they are urged to contact our Chief Compliance ******** ************************ at ************.Initial Complaint
07/07/2024
- Complaint Type:
- Order Issues
- Status:
- Answered
I am not liable for this debt with ********************* I do not have a contract with Lockhart, Morris & Montgomery, Inc. They did not provide me with the original contract as I requested.Customer response
07/14/2024
Business response
07/18/2024
Lockhart,Morris & Montgomery *** is a debt collector.
Should the consumer wish to file a dispute with our agency they may do so by emailing ******************
Given the public nature of BBB complaint responses, we will not disclose account details in this forum, however, if the consumer wishes to file a complaint with the ************************************* they may do so at **********************************************************
If the consumer requires additional assistance, they are urged to contact our Chief Compliance ******** ************************ at ************.
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301 total complaints in the last 3 years.
152 complaints closed in the last 12 months.