Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

RGS Financial, LLC. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • RGS Financial, LLC.

      1700 Jay Ell Dr Ste 200 Richardson, TX 75081

    • RGS Financial, LLC.

      PO Box 852039 Richardson, TX 75085

    Business ProfileforRGS Financial, LLC.

    Collections Agencies
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    24 complaints closed in last 3 years

    8 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    This is a multi-location business.

    Find a Location

    RGS Financial, LLC. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • RGS Financial, LLC.

        1700 Jay Ell Dr Ste 200 Richardson, TX 75081

      • RGS Financial, LLC.

        PO Box 852039 Richardson, TX 75085

      Location of This Business
      1700 Jay Ell Dr Ste 200, Richardson, TX 75081
      BBB File Opened:
      7/20/2005
      Years in Business:
      19
      Business Started:
      4/5/2005
      Business Started Locally:
      4/5/2005
      Business Incorporated:
      4/5/2005
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Type of Entity:
      Corporation
      Alternate Business Name
      • RGS Financial, LLC.
      Contact Information

      Principal

      • Kathryn Ryalls, President

      Customer Contact

      • Kathryn Ryalls, President
      • DeJuan Renfroe, Vice President
      • Michael Ryalls, Chief Strategy Offic
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Understand consumer rights when it comes to debt collection

      Customer Complaints

      24 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/11/2024

      Complaint Type:
      Billing Issues
      Status:
      Answered
      On June 11, 2024, this company contacted me saying that My account had been identified for legal review as an insinuation that they were going to do legal action regarding an outstanding debt. Which is against FDCPA guidelines to threaten legal action against a debtor The employee also partially stated the mini ******** which negates anything said after that, this is my second time speaking with the company the first time I advised them to cease, and this is communication to my phone number which has been violated. The company cannot insinuate, intimidate or threaten legal action without being an attorney I advised the representative that I would like for the company to send my information for legal review or legal action since they intend to do so and I would work directly with an attorney. I have spoken with the First party who is legally owed too. The company is also based out of ***** but spoofing phone numbers from different parts of ************** because Ive had several numbers from the same company call and theyre not using the same phone number but when you dial the number back, its not a direct number to an individual Which spoofing is illegal and against the *** act, the company is only allowed to contact me by mail. I will also be reporting this to the state ************************ as well as the ***
      Read More

      Customer Reviews

      1 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Tyler Z

      1 star

      07/19/2023

      I have no clue why they would be csalling me. I don't currently ower and debts and my vcredit history would show that in the last 5-7 years I stopped borrowing money wen I didn't have the money due to preatory terms and I avoid **** like the plague.I did register with FIC.gov about identity theft; not sure if this is relevant.

      RGS Financial, LLC. Response

      07/24/2023

      Hello,RGS Financial is attempting to contact you in reference to an outstanding balance owed to our client, Centris ********************* in the amount of $554.12. The account was placed in our office on 3/13/2023. The account was opened on 4/6/2018. Please contact our office at ************ to discuss options to resolve the balance on the checking account.

      Local BBB

      BBB serving North Central Texas

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.