ComplaintsforTier 1 Processing
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Complaint Details
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Initial Complaint
05/01/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company is a scammer call center. They keep robocalling me and trying to scam me. Beware!Business response
05/09/2023
We are not a robo call center nor a scam company. We show no record of having communicated with a person associated with this phone number.
As per the complaintants request, we have remove this number from our call lists.
Customer response
05/09/2023
am rejecting this response because:
They are blatantly lying. I received another spam call from them on 5/8 at 10:47am.
Yes, they are a robocall center, and yes they cheat and scam every person who falls for their ploy.
Evidence: ****************************************************************************************
To quote the above linked page:
"We have located dozens of online complaints from the past three years alleging that Tier 1 engages in a process called slamming. Complainants claim to receive calls from Tier 1 Processing (which also goes by the name Main Street Processing and appears to also go by the names ************* and Wholesale Banc) in which the caller states that the merchants account has been flagged or red-flagged for overpaying on processing fees. When pressed about the organization they represent, the caller states that they are with ********************** or, simply, the processor. The caller then requests information such as the merchants tax ID number, merchant ID number, and two months of credit card statements in order to modify the merchants rates. Merchants who question the callers identity or motives claim to experience high-pressure tactics, stalling, and outright deception from the caller. Merchants who consent to the callers requests eventually receive a contract from Tier 1 Processing/Main Street Processing/Datalink ******** Services and are then ushered into the signup process."
Business response
06/06/2023
As per the prior complaint, we removed the phone number provided on 5/9. No calls have been placed to that number after 5/9. We are in no way affiliated with ************* nor do we use a robodialer. The website being quoted is not factual and full of inaccuracies about us and many other companies.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.