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ComplaintsforMint orthodontist
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Complaint Details
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Initial Complaint
08/04/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I was enrolled in auto payments and was charged $237 on my credit card every month from April 26, 2021 until May 26, 2022. During this time, I had dental insurance that covered half the cost and was told various times by office managers at Elmsworth Mint Orthodontist that once I complete my payment plan, I would be reimbursed for any over payments. Well, now we are here and Mint does not want to validate my claims or process the correct refund. Mint is double dipping and received payment for services from me (in full) and from my dental insurance. According to my calculations, I am owed about $1,659 (could be a little more or less). According to Mint, I was only approved for $117 refund. I would like for my account to be reviewed so that we can come to a solution and so that I can receive the correct refund.Initial Complaint
06/28/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I have insurance through Humana one which is a discount plan. Per their policy they are in network but refusing to apply the discount.
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Contact Information
Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.