ComplaintsforS.F.G.
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Complaint Details
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Initial Complaint
05/09/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I contacted **** (*****'s ***** for assistance with a home deck project on 4/4/22. Mike with SFG responded and gave me a bid to build a deck, install a railing, and install a sliding glass door where there is currently a window. The project was supposed to take one week. Today is 5/9/22 and the project isn't even halfway complete. In addition, the contractor has walked off the job after demanding more money. I am left with a mess, a dangerous pile of ruble, and no deck. The railing was from my Great Grandmothers 200 plus year old house; the fencing was removed from her ranch in Poetry Texas. The contractor cut the fence and tied the pieces together with hose clamps, it looks terrible. The fencing is not level and the L brackets used to attach the fence are all different sizes, colors, and materials. The fence is ruined. The wood is warped and cracked, I think it was all scrap wood. I am sure the HOA and city will fine me for this mess.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.