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Find a Location

Amerimaids has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • Amerimaids

      1411 E Campbell Rd STE 600 Richardson, TX 75081-1971

    Business ProfileforAmerimaids

    Maid Service

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1411 E Campbell Rd STE 600, Richardson, TX 75081-1971
    BBB File Opened:
    7/2/2008
    Contact Information

    Principal

    • Anamekwe C Obinna

    Customer Contact

    • Anamekwe C Obinna
    Additional Contact Information

    Email Addresses

    Industry Tip

    BBB Tip: Cleaning services

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/02/2022

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    May 25th date of service . Paid $154 for incomplete/inadequate service . This email is in regards to a cleaning service that was done at our home on Wednesday, May 25th. I received a ******* gift from my husband for Mother's Day. I decided to use it since my in-laws were coming into town. I made the appointment over the phone on Thursday, May 19th at 11:12 a.m. The gentleman on the phone agreed that someone would come to our home at 10:00 a.m. On Tuesday, May 24th the gentleman called and stated that could do 8:00 a.m. or 12:30. My husband chose 12:30. On the day of service they called and said that the ladies are running behind but did not show until 2:30. My children had a scheduled dentist appointment that was now missed and we have to pay $50 no show fee. The actual cleaning was horrible. My shower was not cleaned, there were horrible streak lines on the mirrors in the bathroom. The living room floor was still dirty. The actually told my husband their time was up but they could stay longer for more money. My husband had to vacuum our carpets because they did not get done. At the end of service my husband was speaking to our lawn man and he was stating that the money was not in its usual place. My husband called me to look at the doorbell ring device and at the same time one of the ladies was passing by. Once she overheard him tell me to look on the camera, she proceeded to hand my husband the money. She had stolen the money and from the hiding place that she knew was not hers.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jennifer G

    3 stars

    04/11/2022

    They wouldn't even get one star from me if I could do that. I bought a Groupon from these people &at the time, the reviews looked great. I purchased 3 "man hours" of time, even called the day before & week prior to check that someone was coming. 1 PM was my appointment time. By 1:30 I called & at 3, they sent 2 people w/the agreement that they would work for 1 1/2 hours. At exactly one hour, their "manager" (huge jerk) called them & told them to leave. All I asked was that they dust, wipe down the kitchen & do the bathrooms, as well as the ceiling fans & the floors. Both of the bathrooms got finished because they started there. HOWEVER, I have photos & videos of the terrible job they did. They did ONE ceiling fan, & didn't bother with the rest. Barely vacuumed the living room, didn't bother even sweeping the kitchen floor nor did they mop it. The person in charge kept talking AT me, not TO ME. They even used my paper towels. Really? I was lucky to have a Hispanic friend there who could translate. She reiterated that my mother had gotten covid & the house needed to be completely dusted & cleaned. At the one hour point, the workers were told that they had to leave. I didn't even get my other half hour. My mother could have done a better job! Never again! The guy that is in charge kept getting rude. Voice rising, even though he knew he was in the wrong. I have so many pics & videos of what a terrible job they did, that he doesn't even know the wrath of feedback on platforms. I'm going to aggressively pursue my money back with the bank. I don't care if Groupon helps or not. The last offer was him saying that he would come on a Monday for 45 mins. At this point, the only thing that would change my mind is If HE came & cleaned everything. bugs in the corner, dirt on the floor, I mean, I've seen crappy but this is worse. DO NOT hire these people. I did the rest myself in less than 1/2 hour. Nothing short of money back will appease this. No excuse

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