Business ProfileforWedTrend

I ordered two dresses from the company on March 7, 2024 for a total of $286 plus shipping because I was unsure about sizing and was worried about shipping times before a wedding. The larger size was a bit snug and didn't fit correctly in the bust, so I repackaged the dress and didn't bother opening the smaller size. I initiated a return for a refund immediately on March 22nd. The company tried to talk me into keeping the dresses for a small discount, which I denied. I wasn't provided the return address until April 8th after 8 emails back-and-forth and me having to push for the return to be started. I sent the dresses back and had to check the shipping status because the company would not respond to me. The dresses arrived at the return address on April 15th. On May 10th they finally replied after I left a bad review and said they still needed to process the dresses. On May 14th I was partially refunded for the cost of one dress. I was not refunded for the second dress that never left the packaging. I had to push to receive a refund for the second dress, which I received May 24th, but it was only a partial refund of $100.10, not the $143 I was supposed to receive. When asked for clarification as to why the company kept some of my money when the dress was in perfect condition, I have been given the run around. As of now, I haven't heard from the company in 5 days and they still have not provided a full refund. I would like the remaining $42.90 I am owed. The company's handling of the entire situation has been incredibly inadequate and suspicious. A friend in the same bridal party faced the same issues in trying to receive a refund for a dress they sent back, so I know this is a company-wide problem, and my treatment is not an isolated incident.