Business ProfileforVinx Pest Control

THIS COMPANY IS THE WORST! Literal scammers.Truly wish I could give them 0 stars. The first red flag was when I originally asked for an exact quote of their services. They sent over an estimate and when the service was completed they upped the price for "fees and taxes". If I ask for an exact price I am asking what I'd be paying when completed. And if they want to charge more afterwards at least put it in the email that it will be more later on.Lastly, I called them during our "warranty period" to see if we could get one more service under warranty as we still had a bug problem. ****- who I spoke with got it approved by his manager and we went ahead and scheduled the appointment. After the appointment they decided to charge me. I called about the wrongful charge and specifically spoke with **** again who told me "yes I do remember talking with you and saying that" and then came back and told me THEY NEVER SAID IT WAS UNDER WARRANTY AND THEY'RE DECIDING TO CHARGE ME" ?? When I specifically have him and that phone call recorded saying that will be my last free service under warranty. Unbelievable. He also ensured me he would give me a call back after speaking to his managers about the incident TWICE and never did. Obviously hiding from me because he knows he did me dirty. If you say you're going to do something THEN DO IT. If you say you're going to show up THEN SHOW UP. Is it really too much to ask a company to show up when they're scheduled, charge what they say they're going to charge and do the **** job?!Needless to say- we followed all the recommendations, took trash out every single night, kept things clean and after many months with this company we STILL HAVE A BUG PROBLEM. All our ************* wasted. We will be spending that money on taking this company to small claims court because **** knows I will not be paying these scammers another dime