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            Business ProfileAlden Short, Inc.

            Property Management

            Contact Information

            PO Box 851025

            Richardson, TX 75085-1025

            Get Directions
            Visit Website
            Email this Business
            (214) 824-6885

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            3 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 48

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            Location of This Business
            PO Box 851025, Richardson, TX 75085-1025
            Email this Business
            BBB File Opened:
            4/11/2002
            Years in Business:
            48
            Business Started:
            1/1/1976
            Type of Entity:
            Corporation
            Hours of Operation

            Primary

            M:
            8:00 AM - 5:00 PM
            T:
            8:00 AM - 5:00 PM
            W:
            8:00 AM - 5:00 PM
            Th:
            8:00 AM - 5:00 PM
            F:
            8:00 AM - 5:00 PM
            Contact Information

            Principal

            • Withheld From Public

            Customer Contact

            • Withheld From Public
            • Julie Callahan, Vice President of Operations
            Additional Contact Information

            Fax Numbers

            • (972) 639-5196
              Primary Fax

            Phone Numbers

            Email Addresses

            Read More Business Details and See Alerts

            Industry Tip

            BBB Tip: Property management

            Customer Complaints

            3 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            05/03/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            this company is horrible my first ever encounter was with ******* and she was so rude and disrespectful then the house was infested with roaches had to have someone out for a month to kill them all and spent a h*** of a lot of money dealing with them and get rid of them on top of that now they are forcing me to pay month to month price because they were negligent on reaching out in a timely manner i can literally go on and on not to mention my garage is broke and has been for weeks now and its storming and of course no one at Alden short cares .
            Read More
            Read 2 More Complaints

            Customer Reviews

            1 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Angela D

            10/19/2021

            They refuse to give me back my deposit even after taking them to court. I went to their office and they accused me of assaulting a pregnant staff member. Went to court and that was dismissed. I think all the people who have gone to court and won and still have not gotten paid need to get together and get a lawsuit against them. This is causing some emotional stress for all of us that we didn't have before. The things they make people go through is damaging. Wish I knew how to get people together so we can become one against this awful company and stop them from continuing this fraudulent business.

            Alden Short, Inc. Response

            10/19/2021

            Hello ******. I am unable to find anything in our computer system regarding a home that you have rented from us? Also, our office is currently closed as we have all been working remotely since March 2020, when covid hit.
            I welcome you to contact me directly so that together, we can find a solution to your complaint.

            Respectfully,

            Julie ********
            VP of Operations
            Alden Short, Inc.
            XXX-XXX-XXXX

            Customer Response

            10/20/2021

            Hello,

            If this is resolved, I'll be happy to remove all comments, as this was a good business when I started renting in 2017. I have tried contacting that number you provided, but seems no one can transfer me to you and there are no options to contact you directly. I would just like my deposit back that was ruled in my favor. Have literally been to court 5 times for this property and each time was in my favor. Really hope you are the person who makes things right for the company and not just putting a response for public acknowledgement.

            Alden Short, Inc. Response

            10/22/2021

            Hello ******. I am glad that we were able to connect. Please be assured that I am currently working on your problem and will touch base with you again by the end of 10/22/21.

            Best Regards,
            Julie

            Customer Response

            10/22/2021

            I appreciate you reaching out regarding the situation and looking into it. I look forward to hearing back from you when you have had time reviewing things.

            Local BBB

            BBB serving North Central Texas

            More Info on Local BBB

            BBB Reports On

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