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ComplaintsforLos Roofers
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/16/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
May 2021 - amount given $3800.32. I gave roofer company design to fix my 10+ year old rook that badly needed. Then. Ever heard from them again. I left multiple messages to try and get someone to call me back including the main "office numbers" and only received 1 call back apologizing for the delay and that they would start within 2 weeks then nothing. Now all numbers are disconnectedInitial Complaint
10/14/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
I was approached by a salesman named Juan M*******. He gave me a free estimate on my roof . Then he said they would work with my insurance company. The insurance company sent me the check. The owner came by and said he needed the check for supplies. He seemed like a trustworthy person. The check was 4,900 For the last 4 months he has been giving me the run around and promised he would take care of my roof in September. Its October and now he won't answer his phone.Initial Complaint
10/13/2021
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
Paid Los Roofers check for deposit in amount $6,364 on 6/2021.Made excuses have made no attempt to do roof.Will not return texts or calls.
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Contact Information
Richardson, TX 75082-3296
Business hours
Today,12:00 PM - 8:00 PM
MMonday | 9:00 AM - 8:00 PM |
---|---|
TTuesday | 9:00 AM - 8:00 PM |
WWednesday | 9:00 AM - 8:00 PM |
ThThursday | 9:00 AM - 8:00 PM |
FFriday | 9:00 AM - 8:00 PM |
SaSaturday | 9:00 AM - 8:00 PM |
SuSunday | 12:00 PM - 8:00 PM |
Customer Complaints Summary
3 total complaints in the last 3 years.
0 complaints closed in the last 12 months.