Business ProfileforPromotional Specialties International, Inc.

On April 1, 2022 we were contacted about our restaurant sponsoring ********* Back The Blue t-shirts. We had just reopened in January & thought this would be a great opportunity for a great cause. We were assured we would be the only business of our kind (restaurant) on the shirts & once they received our logo, shirts should be in process & sent out within the next month. I paid $549.95 (out of my own pocket, not the businesss) for this sponsorship which was a large sum for me but I was hoping the result would be worth it. I contacted ******** on May 6 in regards to checking on the status because we hadnt heard anything about proof of our logo and after seeing/hearing other complaints about the company, I was beginning to feel we were scammed & requested a refund. I was told the shirts were already sent to production & would be going out shortly. Ms. ***** (the owner) reached out multiple times over the next few months to touch base & was given the same response every time. Last week in October, we received a call at the restaurant from the same company asking us to sponsor a spot on ********* Back the Blue shirts. I told the lady we already did this & havent even received anything so we definitely werent doing it again. We contacted ******** about this & requested another refund. She said the shirts were shipped out and we should be receiving them Monday, October 17.. we asked for the tracking number to verify. A package of Back the Blue shirts came in yesterday and our logo was NOWHERE on the shirts. I was furious and reached out and demanded a refund or I would request a dispute with our bank. They said that they sent that package of shirts basically as a gift but the ones with our logo should be arriving this week then sent a picture of shirts that had us on them. This is so sad for small businesses to put our trust & risk spending our money to support a local cause just to be given the run around for 6 months. NEVER again with this company!!