Business ProfileforHuang Dance Studio

I enrolled at HDS Ballet (a.k.a Huang Dance Studio) for adult ballet classes, excited for what I hoped would be a fulfilling journey. However, the studio's decision to reduce classes from three times weekly to once just a month after I joined significantly impacted my ability to use my prepaid dance card. Despite reaching out to the studio multiple times through emails, texts, and calls, my attempts to find a resolution were met with silence or dismissive responses, centered around a 'no refund' policy. I wasn't seeking a refund but rather a fair solution for the abrupt changes. In response to a review I posted online detailing these issues, the studio retaliated by closing my account, withholding over $1000 in credits, and demanding the removal of my critique. **** *** ******** ** ** ********** *** ********* ******** ** ********* ** ********* *** *********** ********* *** ************ ** **** *** ****** ******** **** ********** *********** ****** ** ** ****. The studio's actions escalated to personal attacks and the launch of a suspicious ****** ** campaign aimed at counteracting my negative review with a sudden influx of 5-star reviews. Facing such unprofessional conduct, I was compelled to initiate legal action, not just for my financial and emotional restitution but also to highlight the critical need for upholding principles of customer freedom of speech, business transparency, customer data privacy, and ethical business practices. This ordeal with HDS Ballet underscores the imperative for all businesses, especially in the arts and education sectors, to maintain high ethical standards, respect customer feedback, and safeguard personal information. It serves as a reminder that the integrity of a business is measured not just by the services it provides but also by its respect for the rights and dignity of its customers. My experience is shared in the hope of fostering a community where transparency and accountability are the cornerstones of every interaction.