![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
ComplaintsforDairy Queen
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/30/2022
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
We pulled up to the Dairy Queen in ********, *****, ordered our food, and went to the window to pay for our food. There was a female cook that we could clearly see through a clear glass window that was eating a hamburger while making my food. Not only was she eating, but a piece of lettuce falls out of her mouth and onto our food. Then she has the audacity after seeing us look at her to pick her tooth with the gloves that she is making our food with. Not once did she change her gloves after eating, after picking her tooth, or after a meal she had already made. I made it known to the manager that she should really start paying attention to her employees, especially the cooks that can be clearly seen through the window. She seemed unbothered and said that she would let her employee know. As I pulled away after getting my disgusting food that I will no longer be eating because that is horribly nasty the cook is walking outside with the same gloves on going to the trash to dispose of two little canisters. This is absolutely disgusting and by far this place should be shut down for many health reasons.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.