ComplaintsforPrecision Pest Control
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/30/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
DATE OF SERVICE 4/9.2024 COST OF SERVICE $649.00 BED BUG TREATMENT FAILED TO KILL BUGS...WILL NO RETREAT UNLESS WE PAY AGAIN...MADE FALSE STATEMENTS THIS BUSINESS WOULD NOT RESOLVE ISSUE...MORE IMPORTANT TO TELL OTHERS ABOUT THESE GUYS THAN GET ANY MONEY BACK ACCT # ****Business response
06/14/2024
We as a service company strive to make our customers happy and do everything we can to ensure a positive outcome. Unfortunately, we were not able to come to an agreement on how to resolve this issue. We cannot do our jobs effectively without cooperation from the client. Regardless, we always do our best to meet the client's needs based on their situation.Customer response
06/17/2024
Complaint: 21781355
I am rejecting this response because:this is a canned response that this business has used before to ignore the issue
Regards,
*********************
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.