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            Business ProfileRockwall Deck Build

            Deck Builder

            Contact Information

            108 Sequoia Rd

            Rockwall, TX 75032-4619

            Get Directions
            (469) 264-1494

            Customer Reviews

            1/5

            Average of 2 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            1 complaints closed in last 3 years

            0 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            C

            This business is not BBB Accredited

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            Business Details

            Location of This Business
            108 Sequoia Rd, Rockwall, TX 75032-4619
            BBB File Opened:
            9/29/2022
            Read More Business Details and See Alerts

            Customer Complaints

            1 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            10/19/2022

            Complaint Type:
            Product Issues
            Status:
            Unanswered
            I contracted Matt in August 2022 to replace my fence, install sprinklers and install landscaping. He was very communicative at the beginning but that all stopped once I gave him a sizable deposit. After that he would take days to return a text, never answer the phone and his voicemail was full. He initially promised to have the job done by the beginning of September. There was excuse after excuse as to why work was not getting done. To this date, I've only gotten sprinklers installed but they were done wrong but have not been able to get in contact with him to address or even know if the rest of the work will be done. His phone has now been disconnected and have no way of contacting him. At this point, I've been scammed out of quite a bit of money.
            Read More

            Customer Reviews

            2 Customer Reviews

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            Most Recent Customer Review

            Robert M.

            02/04/2023

            After 4 months I had to file a claim on my credit card to get my money back because the work wasn't getting done. Constantly promised to come out, never showed up. I'm having to pay another fence company to finish the job and none of the sod and irrigation work was completed. I gave 4 months of patience and understanding for circumstances but enough is enough.
            Read 1 More Customer Review

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            BBB serving North Central Texas

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