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ComplaintsforLange Logistics Inc Dallas
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Complaint Details
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Initial Complaint
07/21/2023
- Complaint Type:
- Product Issues
- Status:
- Answered
I sold an invoice to *********************** and the broker (Lange Logistics) has not paid within 90 days that is in the agreement. The total is $1,000. I have contacted them many times and they said they have paid me directly which is not possible because I never invoiced them Firstline did. Please sent updates/information via email at ************************** as it is the best way to reach us.Business response
07/27/2023
Good morning,
There was an invoice paid to MATTUSA. The check #***** was issued to them 5/2/23. They have a factoring company (company which handles receivables) asking for the payment and we told them it was sent 5/2/23.
We didn't hear anything else until recently when they asked again for the payment. Unfortunately, we did not have a Notice of Assignment in the system, so it was mailed directly to carrier. We had to make sure the check was not cashed first. We then cancelled the check and had it reissued. The check was mailed 7/21 check #*****. Please find a copy of the check attached.
We have been in business for over 60 years. We take pride in being responsive to the needs of our *****************.
Thank you,
Lange Logistics
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.