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ComplaintsforWrap It Up Customz, LLC
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Complaint Details
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Initial Complaint
12/01/2022
- Complaint Type:
- Product Issues
- Status:
- Unanswered
The business is an automotive vinyl wrapping shop. It was agreed upon from the beginning that the only vinyl brands used by this business were ***************************, 3M, and Cheetah. They told me specifically that they ordered *************************** vinyl to wrap my car in. However, when the vinyl arrived it was not *************************** brand and was a cheap knock-off alternative shipped from *****. I was not happy with this as they used my $750 deposit to order it. I believe they did this to pocket some extra money from my deposit in hope that I wouldnt notice the brand difference as *************************** is a more expensive brand, running around $700 for a roll to fully cover a ****** 350Z. After noticing this though, ******* and *********************** from ****************** refused to give me a refund for the product that I did not agree to and have since cut all contact with me and still have all of my $750. To better understand the evidence, *************************** vinyl has its brand name and logo on the backing of the vinyl and is based in the US, not shipped from *****, same with 3M.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.