ComplaintsforTexas Block Supply
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Complaint Details
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Initial Complaint
07/12/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Paid $2919.87 for man made limestone blocks via check dated 04/18/22 (overnight delivery required by business) with an understanding that delivery was behind approximately **** weeks. Delivery terms were included in the product sales price and delivery expectations were supposed to be communicated soon after the payment was received. Salesman identified himself as ***********************. I have communicated with him at the only business phone number available, ************. He/the business has not provided any delivery projection information after repeated requests. Timeline is now almost 11 weeks since purchase. No one will answer the business phone number or respond to my request for communication about delivery schedule projection or to escalate my concern to a supervisor/owner. Due to their lack of communication and poor business practices, no resolution is anticipated and I have no reason to believe they intend on delivering the purchased product. If civil/criminal sanctions apply, I would consider pursuing civil restitution and/or criminal charges if not resolved.Initial Complaint
02/14/2022
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
On 04/06/2021 I paid a $2,341.45 deposit for ATX blocks to be delivered to my residence. I ordered 20 @ $105 each.Several appointments were set, I even rented an industrial forklift ($500) to help unload the block but they didn't show up. I talked to **** and ******* several times and have asked repeatedly for my deposit back, since I have not received my order. I left several messages and now they have blocked my number. I have attached a screen shot of my bank statement for proof of payment
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.