Business ProfileforRuvati USA Inc

I had purchased a brand new Stainless Steel kitchen sink online, (via ************ from the manufacturer Ruvati on 4/24/24. The sink was delivered and installed. In less than 24 hours I noticed that significant rust spots developed on the Stainless Steel sink which had nicks/scratches. This was odd since I had never used the sink. I had only turned on the water to rinse it clean after installation. I then requested a return and ordered a replacement sink delivered to *********** Upon delivery, the Store Manager and I opened the new sink box together. We did not yet even take it out of the box before seeing the same types of small scratched gauges in the similar spot. I reported these findings to Ruvati and they sent me out a 3rd sink at no charge. Although appreciated, this 3rd sink was unfortunately scratched as well in 2 spots even though it was never even removed from the box. I emailed Ruvati again, but their response to my desire to simply receive a sink that is not scratched was that Ruvati will not do anything else to help me and that I should simply deal with it since it will eventually get more scratches. I then sent another email to Ruvati requesting a reply & a new sink and noted that I would send back the old sinks. ALL I WANT IS A DAMAGE FREE NEW SINK. I am not complaining about money or cost or trying to get anything free. I only want what I paid for, a new damage free sink.I requested a reply by the end of the business day 7/17/24 but have heard nothing. I need HELP.The sink was approx $250 but as stated, I am not concerned about cost, just a damage free sink.I cannot buy any other sink as my granite countertops were cut to this exact Ruvati sink measurement and my Granite Rep said that the exact corner angles of the Ruvati sink are unique to them only. I also reached out to TV's *** Consumer help/investigation team in ******* and am currently awaiting their reply.I seriously need your help.