1 Customer Reviews
Review from anyomous a
1 star02/22/2024
On February 8th, I went in to get fillers on my cheeks. Let me start by saying that it was my first time ever getting fillers so I was nervous about it. I did not want it to change my face to drastically. When I had my consultation with *****, I expressed my concerns and she reassured me that my face would not change much. She touched my face and showed me how my face would look and she even showed me pictures of another patient that had fillers and her face looked great. However, she did tell me that that person had 4 syringes where as she felt I only needed 2.Well I went through with getting the fillers and it looked good for about 2-3 days and then my face went back to looking tired with lines by my eyes, after i was told the fillers would last a year.I contacted the clinic and sent them pictures showing them how the fillers did absolutely nothing to my face and it was then that ***** tells me that fillers are given based on age. Meaning if you are 40 you need 4 fillers, if you are 50 you need 5 fillers and so on.. Never did she explain that process to me at all. Had that been explained at the time of the consultation, I am so disappointed that she did not even try to fix the problem and please the customer.
Georgetown Wellness & Weightloss Clinic Response
02/27/2024
Hello Mrs. *** We are very thorough with our consultations, as that date was not the first time you have been seen at our office. There are many factors that determine how many fillers a person will need, examples; Age, WEIGHT LOSS, illnesses, stress, nutrition status and genetics. Results are natural however as stated during our consultation more dramatic outcomes require more filler, its very simple. However you were very clear that you did not want the filler to be much or be noticeable. We have your before and after (pictures) and there is definetely a significant difference from you befores pictures and an significant improvement. But we do what the patient needs, wants and can afford. You are welcome to come in to review your pictures. However your approach to our employees was inpatient, rude, and we don't accept that behavior towards our employees especially when they are trying to help.
There are many factors to this situation that are not being addressed here in your review, but we can only control what we do here and not what you do. If writing this review makes you feel better although it is not accurate then it's ok. Good luck in your endeavours
Sincerely,
***** and Georgetown Wellness & Weight Loss Staff.
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