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Find a Location

5 Star HVAC Contractors has 1 locations, listed below.

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    Business Profilefor5 Star HVAC Contractors

    Air Conditioning Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    5/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 12/12/2022

    Years in Business: 11

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    5 Star HVAC Contractors was founded on the hopes of providing quality service at an affordable price.We pride ourselves on getting the job done right and on time without taking any shortcuts. We strive to be the best we can be everyday.

    Products & Services

    We offer air conditioning repairs in Plano, Frisco, Dallas, Rockwall, Wylie, Richardson, Garland and most surrounding areas. We offer estimates on new hvac systems and emergency same-day services. We repair most brands Goodman, Trane, Lennox

    Business Details

    Location of This Business
    4514 Rowlett Rd STE 100B, Rowlett, TX 75088-1707
    BBB File Opened:
    7/15/2013
    Years in Business:
    11
    Business Started:
    7/15/2013
    Business Started Locally:
    7/15/2013
    Business Incorporated:
    5/5/2017
    Accredited Since:
    12/12/2022
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • 5 Star Hvac Contractors, LLC
    Hours of Operation

    Primary

    M:
    7:30 AM - 7:30 PM
    T:
    7:30 AM - 7:30 PM
    W:
    7:30 AM - 7:30 PM
    Th:
    7:30 AM - 7:30 PM
    F:
    7:30 AM - 7:30 PM
    Sa:
    7:30 AM - 7:30 PM
    Su:
    7:30 AM - 3:00 PM
    Business Management
    • Mr. Jose G. Vargas, Owner
    Contact Information

    Principal

    • Mr. Jose G. Vargas, Owner

    Customer Contact

    • Mr. Jose G. Vargas, Owner
    Additional Contact Information

    Email Addresses

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/13/2023

    This company installed a new ac unit ?Thursday, ?May ?31, ?2018. Last summer in 2022 the system stopped cooling. Five Star came out and said unit needed more freon, so it's common knowledge freon doesn't wearout so a leak was suspected. **** promised to return in two weeks to check for leaks but did not. Subsequently, I was billed over three hundred dollars. I paid it and now I still have a leak and he is refusing service because I got mad and swore at him. I have since apologized. I have a 10-year warranty and he's not honoring this contract.
    Read More

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Wm. A

    5 stars

    07/22/2024

    Excellent Service and Communication. Knowledgeable Certified Technicians. Called for AC service to look at my unit for proper operation. They answered the phone and had me scheduled in two days. responded with text information of time, date and the Certified Technician to be on site with a 30 min. notice upon arrival, and details for the customer for the arrival needs. The Technician greeted me kindly and respectively, and got directly to work inspecting the entire unit in the attic and outside; checking everything, and also made some recommendations for me. Billing was simple and very easy to do, not to mention how affordable the service pricing was for the time spent compared to others local to me. I highly recommend 5 Star HVAC Contractors, LLC for any services you may need. Very prompt, courteous, and very professional certified Company with excellent Technicians. I thank you for your services ************ and I appreciate you getting my unit serviced quickly, efficiently, and most of all, professionally during these peak times. Its almost unheard of for a company these days to answer the phone directly on a Saturday afternoon and schedule quick services for the following business day. The reputation of this Company speaks for itself; (5 Star HVAC Contractors, LLC= 5 STARS!!) Excellent!! I thank you!

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