ComplaintsforSuperior Recovery Services
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/21/2022
- Complaint Type:
- Billing Issues
- Status:
- Answered
On 12/19/2022 and 12/21/2022 and multiple occasions prior I received a phone call from SRS asking to speak with my daughter. I told them they had the wrong number and I wouldn't give out any info if I didn't know what it was about. I looked them up and found out they were debt collectors. They called multiple times on my land line, and cell phone line. They called my daughter-in-law, my daughter-in-laws mother and my 96 year old mother. These all happened on the dates above. They were asked not to call the numbers. The info was passed to my daughter who called them. I know they have a right to call people trying to find someone, but when they are told they can't reach that person at the number they are calling and are told to stop they don't have the legal right to continue to call. This is all for a $180 debt that my daughter says she doesn't owe. This is abusive and disruptive and suggests to others that are phoned that my daughter may be in serious trouble...which is not true but could hurt her reputation.Business response
03/22/2023
Business Response /* (1000, 5, 2023/01/03) */ Here I am again telling you that a complaint has been brought against the wrong SRS / Superior Recovery Service. This company has not been active for years, has not made a phone call to ANYONE in years, and it's phone number (XXX) XXX-XXXX is most certainly not the number used to contact the complaintant. Please make certain my status is not affected by this matter.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.